https://help.ece.ubc.ca/mediawiki/api.php?action=feedcontributions&feedformat=atom&user=RandygECE Information Technology Services - User contributions [en]2026-06-07T05:23:36ZUser contributionsMediaWiki 1.34.2https://help.ece.ubc.ca/mediawiki/index.php?title=HOWTOs_For_Users&diff=982HOWTOs For Users2020-06-12T17:13:02Z<p>Randyg: /* Applications */</p>
<hr />
<div><!--Originally written on: 2008-Jan-11--><br />
<br />
==Problems?== <br />
* [[How To Report A Problem]]<br />
* [[How To Contact Us]]<br />
<br />
==Computer / Network Access== <br />
* [[How To Get An Account]]<br />
* [[How To Secure Your Home Directory]]<br />
* [[How To Change Your Password]]<br />
* [[How To Obtain A Network Connection]]<br />
<br />
==Physical Access== <br />
* [[Keys and Keyless Entry]]<br />
<br />
==Profiles==<br />
Read this if you have problems with downloading files, surfing the Internet,<br />
assigning the default printer and printing PDF files from Windows workstations.<br />
* [[How To Reset Your Profile]]<br />
* [[How To Keep Your Profile Small]]<br />
<br />
==Email==<br />
* [[Email Quick Start|Email Quick Start/Client Configuration Guide]]<br />
* [[Anti-Phishing Measures]]<br />
* [[How Received Email Is Processed]]<br />
* [[Email Forwarding]]<br />
* [[How To Sort Email Using Address Extensions]]<br />
* [[How To Sort Email Using Procmail|How To Sort Email Using Procmail (For Advanced Users)]]<br />
* [[How To Filter Out Spam]]<br />
* [[How To Set A Vacation Auto-Reply]]<br />
* [[The Departmental Mailing List Hierarchy]]<br />
<br />
==Web== <br />
* [[How To Publish Personal Web Content]]<br />
* [[How To Password Protect Personal Web Content]]<br />
<br />
==Remote Access== <br />
* [[How To Use VPN]]<br />
* [[How To Use SSH]]<br />
* [[How To Tunnel Connections Through SSH]]<br />
* [[How To Display X Applications On Windows]]<br />
<br />
==Applications== <br />
* [[Table of Available Site-Licensed Software]]<br />
* [[How To Prepare PDF From LaTeX]]<br />
* MATLAB<br />
** [[List of Available MATLAB Toolboxes]]<br />
** [[How To Use the MATLAB Compiler]]<br />
** [[Error When Using MATLAB Symbolic Math Toolbox on Linux]]<br />
* [[OPNET 9.0 User Variables (Windows)]]</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=Table_of_Available_Site-Licensed_Software&diff=981Table of Available Site-Licensed Software2020-06-12T17:11:12Z<p>Randyg: </p>
<hr />
<div>=== Undergraduates can install on their personal laptops ===<br />
<br />
See this site: https://it.apsc.ubc.ca/software</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=Microsoft_Software_Available_to_Students,_Faculty,_and_Staff_through_Dreamspark&diff=980Microsoft Software Available to Students, Faculty, and Staff through Dreamspark2020-06-12T17:09:14Z<p>Randyg: </p>
<hr />
<div>A wide variety of software is available for installation on personal computers belonging to ECE students, faculty, and staff. Further information can be obtained through the link below:<br />
<br />
https://it.apsc.ubc.ca/software</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=How_To_Filter_Out_Spam&diff=979How To Filter Out Spam2020-05-21T23:45:46Z<p>Randyg: /* I use IMAP. Is there a complete example .procmailrc file for IMAP users? */</p>
<hr />
<div><!--Originally written on: 2005-Nov-30--><br />
<br />
==Why doesn't the mail server filter out spam?==<br />
No filtering mechanism, algorithm or tool is perfect. A global solution to the<br />
spam problem will, invariably, cause some users' legitimate email to be<br />
deleted. Therefore, we leave the decision as to whether to filter email to<br />
each individual user. To help users filter their email, we have deployed<br />
Spam Assassin.<br />
<br />
==What is Spam Assassin?==<br />
[http://spamassassin.apache.org Spam Assassin] is a classifier. Its only<br />
purpose is to classify email as potential spam. It does '''NOT''' filter in and<br />
of itself. You need to use procmail to do the actual filtering.<br />
<br />
Spam Assassin uses a combination of heuristics, realtime black-hole list (RBL)<br />
lookups, and a per-user Bayesian filters to classify email. Each rule that is<br />
matched adds to the points of a particular email. The default threshold is<br />
5.0: emails with a score of more than 5.0 points are classified as spam.<br />
<br />
==How do I filter my email?==<br />
First, you need to read and understand [[How Received Email Is Processed]]. Second, you need need to add the following<br />
procmail recipes to your ''.procmailrc'' file (see [[How To Sort Email Using Procmail]]). These recipes will cause your received email to be (stage 1) classified by Spam Assassin and (stage 2) filtered.<br />
<br />
===Stage 1 - Classification===<br />
<br />
<pre><br />
### Stage 1: classification<br />
# send the email to Spam Assassin for classification<br />
:0fw:spam.lock<br />
* < 256000<br />
| spamc -f<br />
<br />
# handle errors from Spam Assassin gracefully<br />
:0e<br />
{<br />
EXITCODE=$?<br />
}<br />
</pre><br />
<br />
The above procmail recipe pipes your received email to Spam Assassin for<br />
classification. Spam Assassin will add headers containing the results of the<br />
classification to the email. For example,<br />
<br />
<pre><br />
X-Spam-Flag: YES<br />
X-Spam-Status: Yes, hits=6.1 required=5.0<br />
X-Spam-Level: ******<br />
</pre><br />
<br />
===Stage 2 - Filtering===<br />
<pre><br />
### Stage 2: filtering (IMAP)<br />
# example: put spam email into a subfolder named 'spam'<br />
:0<br />
* ^X-Spam-Flag: YES<br />
${MAILDIR}/.spam/<br />
</pre><br />
<br />
The above procmail recipe is useful for IMAP (Maildir) users. It filters based<br />
on the ''X-Spam-Flag'' header. Email classified as spam is placed into<br />
the Maildir-format mail folder: ''~/Maildir/.spam/''.<br />
<br />
<br />
Mail that is not caught by the Spam Assassin processing is stored in the<br />
default location, ''~/Maildir/''.<br />
<br />
Remember that your ''~/.forward'' file gets processed before ''~/.procmailrc''<br />
(see [[How Received Email Is Processed]]);<br />
therefore, if you fail to delete your ''~/.forward'' file, then your mail will<br />
simply be forwarded, bypassing the procmail and Spam Assassin processing.<br />
<br />
====Important Note:====<br />
Some Windows text editors automatically append DOS EOL=characters to lines in text files. If your .procmailrc file contains DOS EOL characters (^M), then spamc will fail and you will lose mail!</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=How_To_Filter_Out_Spam&diff=978How To Filter Out Spam2020-05-21T23:45:18Z<p>Randyg: /* I use POP. Is there an example .procmailrc file for POP users? */</p>
<hr />
<div><!--Originally written on: 2005-Nov-30--><br />
<br />
==Why doesn't the mail server filter out spam?==<br />
No filtering mechanism, algorithm or tool is perfect. A global solution to the<br />
spam problem will, invariably, cause some users' legitimate email to be<br />
deleted. Therefore, we leave the decision as to whether to filter email to<br />
each individual user. To help users filter their email, we have deployed<br />
Spam Assassin.<br />
<br />
==What is Spam Assassin?==<br />
[http://spamassassin.apache.org Spam Assassin] is a classifier. Its only<br />
purpose is to classify email as potential spam. It does '''NOT''' filter in and<br />
of itself. You need to use procmail to do the actual filtering.<br />
<br />
Spam Assassin uses a combination of heuristics, realtime black-hole list (RBL)<br />
lookups, and a per-user Bayesian filters to classify email. Each rule that is<br />
matched adds to the points of a particular email. The default threshold is<br />
5.0: emails with a score of more than 5.0 points are classified as spam.<br />
<br />
==How do I filter my email?==<br />
First, you need to read and understand [[How Received Email Is Processed]]. Second, you need need to add the following<br />
procmail recipes to your ''.procmailrc'' file (see [[How To Sort Email Using Procmail]]). These recipes will cause your received email to be (stage 1) classified by Spam Assassin and (stage 2) filtered.<br />
<br />
===Stage 1 - Classification===<br />
<br />
<pre><br />
### Stage 1: classification<br />
# send the email to Spam Assassin for classification<br />
:0fw:spam.lock<br />
* < 256000<br />
| spamc -f<br />
<br />
# handle errors from Spam Assassin gracefully<br />
:0e<br />
{<br />
EXITCODE=$?<br />
}<br />
</pre><br />
<br />
The above procmail recipe pipes your received email to Spam Assassin for<br />
classification. Spam Assassin will add headers containing the results of the<br />
classification to the email. For example,<br />
<br />
<pre><br />
X-Spam-Flag: YES<br />
X-Spam-Status: Yes, hits=6.1 required=5.0<br />
X-Spam-Level: ******<br />
</pre><br />
<br />
===Stage 2 - Filtering===<br />
<pre><br />
### Stage 2: filtering (IMAP)<br />
# example: put spam email into a subfolder named 'spam'<br />
:0<br />
* ^X-Spam-Flag: YES<br />
${MAILDIR}/.spam/<br />
</pre><br />
<br />
The above procmail recipe is useful for IMAP (Maildir) users. It filters based<br />
on the ''X-Spam-Flag'' header. Email classified as spam is placed into<br />
the Maildir-format mail folder: ''~/Maildir/.spam/''.<br />
<br />
<br />
Mail that is not caught by the Spam Assassin processing is stored in the<br />
default location, ''~/Maildir/''.<br />
<br />
Remember that your ''~/.forward'' file gets processed before ''~/.procmailrc''<br />
(see [[How Received Email Is Processed]]);<br />
therefore, if you fail to delete your ''~/.forward'' file, then your mail will<br />
simply be forwarded, bypassing the procmail and Spam Assassin processing.<br />
<br />
====Important Note:====<br />
Some Windows text editors automatically append DOS EOL=characters to lines in text files. If your .procmailrc file contains DOS EOL characters (^M), then spamc will fail and you will lose mail!<br />
<br />
==I use IMAP. Is there a complete example ''.procmailrc'' file for IMAP users?==<br />
Yes. See this example [[procmailrc-imap.txt|procmailrc-imap.txt]] file.<br />
<br />
Please note the extensive comments describing various options for filtering the<br />
email classified as spam by Spam Assassin<br />
<br />
Please note the additional directives to handle going on 'vacation'.<br />
<br />
Please note the additional directives to handle sorting email sent to address<br />
extensions into separate folders.<br />
<br />
If you choose to use this example [[procmailrc-imap.txt|procmailrc-imap.txt]] file, be sure to copy<br />
it to ''~/.procmailrc'' and to change its mode to 644 or 600.<br />
<br />
====Important Note:====<br />
Some Windows browsers automatically append DOS EOL=characters to lines in text files. This is a '''*bad thing*'''. Ensure that the<br />
[[procmailrc-imap.txt|procmailrc-imap.txt]] file is saved with Unix EOL!! To convert from DOS to<br />
Unix EOL, use the ''dos2unix'' command on the Solaris or Linux departmental<br />
workstations. If the [[procmailrc-imap.txt|procmailrc-imap.txt]] file contains DOS EOL characters<br />
(^M), then spamc will fail and you will lose mail!</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=How_To_Filter_Out_Spam&diff=977How To Filter Out Spam2020-05-21T23:41:37Z<p>Randyg: /* Stage 2 - Filtering */</p>
<hr />
<div><!--Originally written on: 2005-Nov-30--><br />
<br />
==Why doesn't the mail server filter out spam?==<br />
No filtering mechanism, algorithm or tool is perfect. A global solution to the<br />
spam problem will, invariably, cause some users' legitimate email to be<br />
deleted. Therefore, we leave the decision as to whether to filter email to<br />
each individual user. To help users filter their email, we have deployed<br />
Spam Assassin.<br />
<br />
==What is Spam Assassin?==<br />
[http://spamassassin.apache.org Spam Assassin] is a classifier. Its only<br />
purpose is to classify email as potential spam. It does '''NOT''' filter in and<br />
of itself. You need to use procmail to do the actual filtering.<br />
<br />
Spam Assassin uses a combination of heuristics, realtime black-hole list (RBL)<br />
lookups, and a per-user Bayesian filters to classify email. Each rule that is<br />
matched adds to the points of a particular email. The default threshold is<br />
5.0: emails with a score of more than 5.0 points are classified as spam.<br />
<br />
==How do I filter my email?==<br />
First, you need to read and understand [[How Received Email Is Processed]]. Second, you need need to add the following<br />
procmail recipes to your ''.procmailrc'' file (see [[How To Sort Email Using Procmail]]). These recipes will cause your received email to be (stage 1) classified by Spam Assassin and (stage 2) filtered.<br />
<br />
===Stage 1 - Classification===<br />
<br />
<pre><br />
### Stage 1: classification<br />
# send the email to Spam Assassin for classification<br />
:0fw:spam.lock<br />
* < 256000<br />
| spamc -f<br />
<br />
# handle errors from Spam Assassin gracefully<br />
:0e<br />
{<br />
EXITCODE=$?<br />
}<br />
</pre><br />
<br />
The above procmail recipe pipes your received email to Spam Assassin for<br />
classification. Spam Assassin will add headers containing the results of the<br />
classification to the email. For example,<br />
<br />
<pre><br />
X-Spam-Flag: YES<br />
X-Spam-Status: Yes, hits=6.1 required=5.0<br />
X-Spam-Level: ******<br />
</pre><br />
<br />
===Stage 2 - Filtering===<br />
<pre><br />
### Stage 2: filtering (IMAP)<br />
# example: put spam email into a subfolder named 'spam'<br />
:0<br />
* ^X-Spam-Flag: YES<br />
${MAILDIR}/.spam/<br />
</pre><br />
<br />
The above procmail recipe is useful for IMAP (Maildir) users. It filters based<br />
on the ''X-Spam-Flag'' header. Email classified as spam is placed into<br />
the Maildir-format mail folder: ''~/Maildir/.spam/''.<br />
<br />
<br />
Mail that is not caught by the Spam Assassin processing is stored in the<br />
default location, ''~/Maildir/''.<br />
<br />
Remember that your ''~/.forward'' file gets processed before ''~/.procmailrc''<br />
(see [[How Received Email Is Processed]]);<br />
therefore, if you fail to delete your ''~/.forward'' file, then your mail will<br />
simply be forwarded, bypassing the procmail and Spam Assassin processing.<br />
<br />
==I use POP. Is there an example ''.procmailrc'' file for POP users?==<br />
Yes. See this example [[procmailrc-pop.txt|procmailrc-pop.txt]] file.<br />
<br />
Please note the extensive comments describing various options for filtering the<br />
email classified as spam by Spam Assassin<br />
<br />
Please note the additional directives to handle going on 'vacation'.<br />
<br />
If you choose to use this example [[procmailrc-pop.txt|procmailrc-pop.txt]] file, be sure to copy<br />
it to ''~/.procmailrc'' and to change its mode to 644 or 600.<br />
<br />
====Important Note:====<br />
Some Windows browsers automatically append DOS EOL=characters to lines in text files. This is a '''*bad thing*'''. Ensure that the<br />
[[File:Procmailrc-pop.txt|procmailrc-pop.txt]] file is saved with Unix EOL!! To convert from DOS to<br />
Unix EOL, use the ''dos2unix'' command on the Solaris or Linux departmental<br />
workstations. If the [[procmailrc-pop.txt|procmailrc-pop.txt]] file contains DOS EOL characters<br />
(^M), then spamc will fail and you will lose mail!<br />
<br />
==I use IMAP. Is there a complete example ''.procmailrc'' file for IMAP users?==<br />
Yes. See this example [[procmailrc-imap.txt|procmailrc-imap.txt]] file.<br />
<br />
Please note the extensive comments describing various options for filtering the<br />
email classified as spam by Spam Assassin<br />
<br />
Please note the additional directives to handle going on 'vacation'.<br />
<br />
Please note the additional directives to handle sorting email sent to address<br />
extensions into separate folders.<br />
<br />
If you choose to use this example [[procmailrc-imap.txt|procmailrc-imap.txt]] file, be sure to copy<br />
it to ''~/.procmailrc'' and to change its mode to 644 or 600.<br />
<br />
====Important Note:====<br />
Some Windows browsers automatically append DOS EOL=characters to lines in text files. This is a '''*bad thing*'''. Ensure that the<br />
[[procmailrc-imap.txt|procmailrc-imap.txt]] file is saved with Unix EOL!! To convert from DOS to<br />
Unix EOL, use the ''dos2unix'' command on the Solaris or Linux departmental<br />
workstations. If the [[procmailrc-imap.txt|procmailrc-imap.txt]] file contains DOS EOL characters<br />
(^M), then spamc will fail and you will lose mail!</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=Main_Page&diff=974Main Page2020-05-11T18:04:01Z<p>Randyg: /* Announcements */</p>
<hr />
<div><!--Originally written on: 2008-Jan-25--><br />
==ECE Information Technology Services==<br />
<br />
Please select one of the HOWTO collections:<br />
<br />
<dl><br />
<dt>[[HOWTOs For Users]]<br />
<dd>HOWTOs for all users of ECE computing infrastructure<br />
<dt>[[HOWTOs For Researchers]]<br />
<dd>HOWTOs for the ECE research community<br />
<dt>[[HOWTOs For Instructors]]<br />
<dd>HOWTOs for the ECE teaching community<br />
</dl><br />
<br />
==Announcements==<br />
<dl><br />
<dt>[[Unplanned outage: Network file server smbhome.ece.ubc.ca (May 11, 2020)]]<br />
<dd>File server smbhome.ece.ubc.ca went down at 17:59 on May 10 due to failure of its physical host. All network file share services have been restored.<br />
<br />
<dt>[[Slow Internet (March 10, 2020)]]<br />
<dd>ECE is the target of an ongoing Denial of Service attack. ECE IT staff are working with UBC Network admins to restore normal service levels as soon as possible.<br />
<br />
<dt>[[Lost outbound messages from webmail (May 15-16, 2019)]]<br />
<dd>A change in the configuration of ECE webmail caused outbound messages sent from webmail to be dropped and discarded. Affected senders have been notified individually.<br />
<br />
</dl></div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=Recommended_Workstation_Hardware&diff=972Recommended Workstation Hardware2020-04-22T17:46:48Z<p>Randyg: </p>
<hr />
<div><!--Originally written by: Luca Filipozzi--><br />
<!--Originally written on: 2003-Jul-10--><br />
UBC IT offers procurement support for computing hardware, including desktops, laptops, tablets and monitors to all UBC faculty and staff. The benefits of buying products through UBC IT off our recommended standards list below include:<br />
<br />
:* Discounted pricing based on UBC's purchase volume agreements.<br />
<br />
:* Three-year on-site warranty with all Dell Latitude, OptiPlex and Precision models. (Three-year depot warranty with Apple and for other Dell models is an available option)<br />
<br />
:* Operational compatibility with UBC's policies, standards and best practices, including security and privacy policies.<br />
<br />
:* Supported set of hardware and software configurations that are tested for use at UBC.<br />
<br />
https://it.ubc.ca/services/desktop-print-services/desktop-and-laptop-setup-and-support/desktop-laptop-and-hardware</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=HOWTOs_For_Users&diff=971HOWTOs For Users2020-04-20T19:17:03Z<p>Randyg: /* Email */</p>
<hr />
<div><!--Originally written on: 2008-Jan-11--><br />
<br />
==Problems?== <br />
* [[How To Report A Problem]]<br />
* [[How To Contact Us]]<br />
<br />
==Computer / Network Access== <br />
* [[How To Get An Account]]<br />
* [[How To Secure Your Home Directory]]<br />
* [[How To Change Your Password]]<br />
* [[How To Obtain A Network Connection]]<br />
<br />
==Physical Access== <br />
* [[Keys and Keyless Entry]]<br />
<br />
==Profiles==<br />
Read this if you have problems with downloading files, surfing the Internet,<br />
assigning the default printer and printing PDF files from Windows workstations.<br />
* [[How To Reset Your Profile]]<br />
* [[How To Keep Your Profile Small]]<br />
<br />
==Email==<br />
* [[Email Quick Start|Email Quick Start/Client Configuration Guide]]<br />
* [[Anti-Phishing Measures]]<br />
* [[How Received Email Is Processed]]<br />
* [[Email Forwarding]]<br />
* [[How To Sort Email Using Address Extensions]]<br />
* [[How To Sort Email Using Procmail|How To Sort Email Using Procmail (For Advanced Users)]]<br />
* [[How To Filter Out Spam]]<br />
* [[How To Set A Vacation Auto-Reply]]<br />
* [[The Departmental Mailing List Hierarchy]]<br />
<br />
==Web== <br />
* [[How To Publish Personal Web Content]]<br />
* [[How To Password Protect Personal Web Content]]<br />
<br />
==Remote Access== <br />
* [[How To Use VPN]]<br />
* [[How To Use SSH]]<br />
* [[How To Tunnel Connections Through SSH]]<br />
* [[How To Display X Applications On Windows]]<br />
<br />
==Applications== <br />
* [[Table of Available Site-Licensed Software]]<br />
* [[Microsoft Software Available to Students, Faculty, and Staff through Dreamspark]]<br />
* [[How To Prepare PDF From LaTeX]]<br />
* MATLAB<br />
** [[List of Available MATLAB Toolboxes]]<br />
** [[How To Use the MATLAB Compiler]]<br />
** [[Error When Using MATLAB Symbolic Math Toolbox on Linux]]<br />
* [[OPNET 9.0 User Variables (Windows)]]</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=How_To_Forward_Email&diff=970How To Forward Email2020-04-20T19:16:32Z<p>Randyg: moved How To Forward Email to Email Forwarding</p>
<hr />
<div>#REDIRECT [[Email Forwarding]]</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=Email_Forwarding&diff=969Email Forwarding2020-04-20T19:16:32Z<p>Randyg: moved How To Forward Email to Email Forwarding</p>
<hr />
<div>Staff and faculty considering forwarding email to a destination outside of UBC should be aware of policies set by University Counsel to ensure compliance with requirements laid out in FIPPA, the provincial Freedom of Information and Protection of Privacy Act. Such forwarding is permitted only in very limited circumstances, and never to hosts located outside of Canada, such as gmail.<br />
<br />
https://universitycounsel.ubc.ca/files/2012/11/Fact-Sheet-Privacy-of-Email-Systems.pdf</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=HOWTOs_For_Users&diff=968HOWTOs For Users2020-04-20T19:15:19Z<p>Randyg: /* Email */</p>
<hr />
<div><!--Originally written on: 2008-Jan-11--><br />
<br />
==Problems?== <br />
* [[How To Report A Problem]]<br />
* [[How To Contact Us]]<br />
<br />
==Computer / Network Access== <br />
* [[How To Get An Account]]<br />
* [[How To Secure Your Home Directory]]<br />
* [[How To Change Your Password]]<br />
* [[How To Obtain A Network Connection]]<br />
<br />
==Physical Access== <br />
* [[Keys and Keyless Entry]]<br />
<br />
==Profiles==<br />
Read this if you have problems with downloading files, surfing the Internet,<br />
assigning the default printer and printing PDF files from Windows workstations.<br />
* [[How To Reset Your Profile]]<br />
* [[How To Keep Your Profile Small]]<br />
<br />
==Email==<br />
* [[Email Quick Start|Email Quick Start/Client Configuration Guide]]<br />
* [[Anti-Phishing Measures]]<br />
* [[How Received Email Is Processed]]<br />
* [[How To Forward Email]]<br />
* [[How To Sort Email Using Address Extensions]]<br />
* [[How To Sort Email Using Procmail|How To Sort Email Using Procmail (For Advanced Users)]]<br />
* [[How To Filter Out Spam]]<br />
* [[How To Set A Vacation Auto-Reply]]<br />
* [[The Departmental Mailing List Hierarchy]]<br />
<br />
==Web== <br />
* [[How To Publish Personal Web Content]]<br />
* [[How To Password Protect Personal Web Content]]<br />
<br />
==Remote Access== <br />
* [[How To Use VPN]]<br />
* [[How To Use SSH]]<br />
* [[How To Tunnel Connections Through SSH]]<br />
* [[How To Display X Applications On Windows]]<br />
<br />
==Applications== <br />
* [[Table of Available Site-Licensed Software]]<br />
* [[Microsoft Software Available to Students, Faculty, and Staff through Dreamspark]]<br />
* [[How To Prepare PDF From LaTeX]]<br />
* MATLAB<br />
** [[List of Available MATLAB Toolboxes]]<br />
** [[How To Use the MATLAB Compiler]]<br />
** [[Error When Using MATLAB Symbolic Math Toolbox on Linux]]<br />
* [[OPNET 9.0 User Variables (Windows)]]</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=HOWTOs_For_Users&diff=967HOWTOs For Users2020-04-20T19:14:36Z<p>Randyg: /* Email */</p>
<hr />
<div><!--Originally written on: 2008-Jan-11--><br />
<br />
==Problems?== <br />
* [[How To Report A Problem]]<br />
* [[How To Contact Us]]<br />
<br />
==Computer / Network Access== <br />
* [[How To Get An Account]]<br />
* [[How To Secure Your Home Directory]]<br />
* [[How To Change Your Password]]<br />
* [[How To Obtain A Network Connection]]<br />
<br />
==Physical Access== <br />
* [[Keys and Keyless Entry]]<br />
<br />
==Profiles==<br />
Read this if you have problems with downloading files, surfing the Internet,<br />
assigning the default printer and printing PDF files from Windows workstations.<br />
* [[How To Reset Your Profile]]<br />
* [[How To Keep Your Profile Small]]<br />
<br />
==Email==<br />
* [[Email Quick Start|Email Quick Start/Client Configuration Guide]]<br />
* [[Anti-Phishing Measures]]<br />
* [[How Received Email Is Processed]]<br />
* [[How To Forward Emai]]<br />
* [[How To Sort Email Using Address Extensions]]<br />
* [[How To Sort Email Using Procmail|How To Sort Email Using Procmail (For Advanced Users)]]<br />
* [[How To Filter Out Spam]]<br />
* [[How To Set A Vacation Auto-Reply]]<br />
* [[The Departmental Mailing List Hierarchy]]<br />
<br />
==Web== <br />
* [[How To Publish Personal Web Content]]<br />
* [[How To Password Protect Personal Web Content]]<br />
<br />
==Remote Access== <br />
* [[How To Use VPN]]<br />
* [[How To Use SSH]]<br />
* [[How To Tunnel Connections Through SSH]]<br />
* [[How To Display X Applications On Windows]]<br />
<br />
==Applications== <br />
* [[Table of Available Site-Licensed Software]]<br />
* [[Microsoft Software Available to Students, Faculty, and Staff through Dreamspark]]<br />
* [[How To Prepare PDF From LaTeX]]<br />
* MATLAB<br />
** [[List of Available MATLAB Toolboxes]]<br />
** [[How To Use the MATLAB Compiler]]<br />
** [[Error When Using MATLAB Symbolic Math Toolbox on Linux]]<br />
* [[OPNET 9.0 User Variables (Windows)]]</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=HOWTOs_For_Users&diff=966HOWTOs For Users2020-04-20T19:13:21Z<p>Randyg: /* Email */</p>
<hr />
<div><!--Originally written on: 2008-Jan-11--><br />
<br />
==Problems?== <br />
* [[How To Report A Problem]]<br />
* [[How To Contact Us]]<br />
<br />
==Computer / Network Access== <br />
* [[How To Get An Account]]<br />
* [[How To Secure Your Home Directory]]<br />
* [[How To Change Your Password]]<br />
* [[How To Obtain A Network Connection]]<br />
<br />
==Physical Access== <br />
* [[Keys and Keyless Entry]]<br />
<br />
==Profiles==<br />
Read this if you have problems with downloading files, surfing the Internet,<br />
assigning the default printer and printing PDF files from Windows workstations.<br />
* [[How To Reset Your Profile]]<br />
* [[How To Keep Your Profile Small]]<br />
<br />
==Email==<br />
* [[Email Quick Start|Email Quick Start/Client Configuration Guide]]<br />
* [[Anti-Phishing Measures]]<br />
* [[How Received Email Is Processed]]<br />
* [[Email Forwarding]]<br />
* [[How To Sort Email Using Address Extensions]]<br />
* [[How To Sort Email Using Procmail|How To Sort Email Using Procmail (For Advanced Users)]]<br />
* [[How To Filter Out Spam]]<br />
* [[How To Set A Vacation Auto-Reply]]<br />
* [[The Departmental Mailing List Hierarchy]]<br />
<br />
==Web== <br />
* [[How To Publish Personal Web Content]]<br />
* [[How To Password Protect Personal Web Content]]<br />
<br />
==Remote Access== <br />
* [[How To Use VPN]]<br />
* [[How To Use SSH]]<br />
* [[How To Tunnel Connections Through SSH]]<br />
* [[How To Display X Applications On Windows]]<br />
<br />
==Applications== <br />
* [[Table of Available Site-Licensed Software]]<br />
* [[Microsoft Software Available to Students, Faculty, and Staff through Dreamspark]]<br />
* [[How To Prepare PDF From LaTeX]]<br />
* MATLAB<br />
** [[List of Available MATLAB Toolboxes]]<br />
** [[How To Use the MATLAB Compiler]]<br />
** [[Error When Using MATLAB Symbolic Math Toolbox on Linux]]<br />
* [[OPNET 9.0 User Variables (Windows)]]</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=Email_Forwarding&diff=965Email Forwarding2020-04-20T19:10:55Z<p>Randyg: </p>
<hr />
<div>Staff and faculty considering forwarding email to a destination outside of UBC should be aware of policies set by University Counsel to ensure compliance with requirements laid out in FIPPA, the provincial Freedom of Information and Protection of Privacy Act. Such forwarding is permitted only in very limited circumstances, and never to hosts located outside of Canada, such as gmail.<br />
<br />
https://universitycounsel.ubc.ca/files/2012/11/Fact-Sheet-Privacy-of-Email-Systems.pdf</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=X2go&diff=964X2go2020-03-20T21:17:15Z<p>Randyg: /* Installation and Configuration of x2go Client */</p>
<hr />
<div>== Features ==<br />
x2go is open source technology remote desktop technology based on the NX protocol. <br />
<br />
It provides users with a feature rich Linux desktop giving the user the ability to access Linux applications without the need to dual boot, or use virtualizing technology. For example, if you would like access to the latest version of MATLAB, you can either use x2go to present a full desktop, or to present only a single application. In addition to MATLAB, other applications include CMC/CAD licensed applications.<br />
<br />
At the moment, this service is not available to the general ECE user base as it's consider a beta/trial service. <br />
<br />
See [[#Known Bugs and Issues|this link]] for known issues.<br />
<br />
== Installation and Configuration of x2go Client ==<br />
<br />
1. Download x2go client:<br />
<br />
2020-03-20: For Windows, please use the version linked to below. Latest version is causing issues for some users.<br />
<br />
* Windows: https://code.x2go.org/releases/binary-win32/x2goclient/releases/4.1.2.0-2018.06.22/x2goclient-4.1.2.0-2018.06.22-setup.exe<br />
* OSX 10.6-10.8: http://code.x2go.org/releases/X2GoClient_latest_macosx.dmg<br />
* OSX 10.9+: http://code.x2go.org/releases/X2GoClient_latest_macosx_10_9.dmg<br />
<br />
OS X Users will need to download and install the X11 libraries from:<br />
http://xquartz.macosforge.org/landing/<br />
<br />
2. Install x2go client.<br />
<br />
3. Configure new x2go session:<br />
* Server FQDN: '''ssh-soc.ece.ubc.ca'''<br />
** Note that at this time, access to ssh-soc from off-campus requires use of the UBC VPN service. This may change when ECE launches this as a supported service. See the following link for UBC VPN connection instructions. <br />
***https://it.ubc.ca/services/email-voice-internet/myvpn<br />
* Session type: <br />
** You have the option to either launch a full desktop, or launch only selected applications. <br />
*** For a full desktop, select '''XFCE'''<br />
*** For published application, see [[#Published Applications|published applications section]] for details<br />
<br />
3.1. Create a new session by clicking on the button highlighted in red<br />
<br />
[[File:x2go-1.png]]<br />
<br />
3.2. Populate all fields highlighted in red<br />
<br />
[[File:x2go-2.png]]<br />
<br />
3.3. You may want to play around with the connection settings to optimize user experience. <br />
<br />
With the right connection settings, the experience of using a streaming video service like Youtube over x2go should be fairly identical to a local browser. In most situations, setting this to LAN provides a decent experience but obviously this highly depends on the available network throughput of your network connection.<br />
<br />
[[File:x2go-3.png]]<br />
<br />
Note that audio doesn’t work correctly with OS X clients. <br />
<br />
4. Once configured, start a new x2go session by clicking on the session browser on the right.<br />
<br />
[[File:x2go-4.png]]<br />
<br />
4.1. Login with your ECE credentials<br />
<br />
[[File:x2go-5.png]]<br />
<br />
[[File:x2go-6.png]]<br />
<br />
Result:<br />
<br />
This technology behaves very similarly to Microsoft’s RDP/terminal services. By disconnecting your client, your session is still active on the server and you can resume the session by reconnecting to this service using the x2go client.<br />
<br />
== Published Applications ==<br />
<br />
1. Configure your client to display icon in system tray<br />
<br />
[[File:x2go-pub-1.png]]<br />
<br />
[[File:x2go-pub-2.png]]<br />
<br />
2. Edit existing session profile or create new profile. Under session type, select '''Published Applications'''<br />
<br />
[[File:x2go-pub-3.png]]<br />
<br />
Save profile<br />
<br />
3. Login to x2go service<br />
<br />
[[File:x2go-5.png]]<br />
<br />
4. Click on the x2go icon in system tray to see a list of published applications<br />
<br />
[[File:x2go-pub-4.png]]<br />
<br />
== Known Bugs and Issues ==<br />
* There appears to be key mapping issues when starting a session from OSX and resuming the session from Windows (and vice versa). No fix at this time. A temporary workaround would be to start a second session from the second platform</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=Table_of_Available_Site-Licensed_Software&diff=961Table of Available Site-Licensed Software2020-03-11T02:47:00Z<p>Randyg: </p>
<hr />
<div>=== Undergraduates can install on their personal laptops ===<br />
<br />
See this site: https://students.engineering.ubc.ca/new-to-engineering/free-software/</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=Main_Page&diff=958Main Page2020-03-10T23:42:06Z<p>Randyg: /* Announcements */</p>
<hr />
<div><!--Originally written on: 2008-Jan-25--><br />
==ECE Information Technology Services==<br />
<br />
Please select one of the HOWTO collections:<br />
<br />
<dl><br />
<dt>[[HOWTOs For Users]]<br />
<dd>HOWTOs for all users of ECE computing infrastructure<br />
<dt>[[HOWTOs For Researchers]]<br />
<dd>HOWTOs for the ECE research community<br />
<dt>[[HOWTOs For Instructors]]<br />
<dd>HOWTOs for the ECE teaching community<br />
</dl><br />
<br />
==Announcements==<br />
<dl><br />
<dt>[[Slow Internet (March 10, 2020)]]<br />
<dd>ECE is the target of an ongoing Denial of Service attack. ECE IT staff are working with UBC Network admins to restore normal service levels as soon as possible.<br />
<br />
<dt>[[Lost outbound messages from webmail (May 15-16, 2019)]]<br />
<dd>A change in the configuration of ECE webmail caused outbound messages sent from webmail to be dropped and discarded. Affected senders have been notified individually.<br />
<br />
</dl></div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=How_To_Secure_Your_Home_Directory&diff=957How To Secure Your Home Directory2020-01-06T18:56:53Z<p>Randyg: </p>
<hr />
<div><!--Originally written on: 2006-Jan-22 - updated 2020-01-06 --><br />
<br />
All ECE accounts have their home directories stored on Unix/Linux file servers.<br />
<br />
The default permissions for home directories at ECE is 711, which means that other users can enter your home directory. Additionally, the default<br />
[http://en.wikipedia.org/wiki/Umask umask] is 022, which means that any<br />
files/directories that you create will be readable by others. Note that in order to be able to read a file created with the default umask, the other user will need to know its name, as they will not be able to get a directory listing.<br />
<br />
Some users may consider this to be a security risk. However, some unix processes,<br />
specifically the email system's anti-spam tools and the department's web<br />
server, need to be able to access files within your home directory in order to<br />
read your resource files. Since some users find it challenging to set the<br />
correct permissions on their home directories to get the right combination of<br />
security they desire and correct access for system processes, the recommended<br />
method to secure your home directory is to create a subdirectory -- something<br />
like ''~/work'' -- in which to keep your work. Then, you can<br />
[http://en.wikipedia.org/wiki/Chmod set the permissions] on this<br />
subdirectory to something more restrictive (i.e., 700).<br />
<br />
ECE IT Services considers the securing of one's home directory to be the<br />
responsibility of the user. In addition to setting the permissions on your<br />
''~/work'' directory (see examples below), you may wish to adjust your umask.<br />
<br />
====Example 1: setting permission on your ''~/work'' directory only====<br />
<pre><br />
chmod 700 ~/work<br />
</pre><br />
<br />
====Example 2: setting permission on your ''~/work'' directory and everything below====<br />
<pre><br />
chmod 700 -R ~/work<br />
</pre></div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=How_To_Secure_Your_Home_Directory&diff=956How To Secure Your Home Directory2020-01-06T18:43:55Z<p>Randyg: </p>
<hr />
<div><!--Originally written on: 2006-Jan-22--><br />
<br />
All ECE accounts have their home directories stored on Unix/Linux file servers.<br />
<br />
The default permissions for home directories at ECE is 711, which means that other users can enter your home directory. Additionally, the default<br />
[http://en.wikipedia.org/wiki/Umask umask] is 022, which means that any<br />
files/directories that you create will be readable by others. Note that in order to be able to read a file created with the default umask, the other user will need to know its name, as they will not be able to read the names of files.<br />
<br />
Some users may consider this to be a security risk. However, some unix processes,<br />
specifically the email system's anti-spam tools and the department's web<br />
server, need to be able to access files within your home directory in order to<br />
read your resource files. Since some users find it challenging to set the<br />
correct permissions on their home directories to get the right combination of<br />
security they desire and correct access for system processes, the recommended<br />
method to secure your home directory is to create a subdirectory -- something<br />
like ''~/work'' -- in which to keep your work. Then, you can<br />
[http://en.wikipedia.org/wiki/Chmod set the permissions] on this<br />
subdirectory to something more restrictive (i.e., 700).<br />
<br />
ECE IT Services considers the securing of one's home directory to be the<br />
responsibility of the user. In addition to setting the permissions on your<br />
''~/work'' directory (see examples below), you may wish to adjust your umask.<br />
<br />
====Example 1: setting permission on your ''~/work'' directory only====<br />
<pre><br />
chmod 700 ~/work<br />
</pre><br />
<br />
====Example 2: setting permission on your ''~/work'' directory and everything below====<br />
<pre><br />
chmod 700 -R ~/work<br />
</pre></div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=How_To_Obtain_A_Network_Connection&diff=952How To Obtain A Network Connection2019-12-03T02:05:12Z<p>Randyg: </p>
<hr />
<div>You can connect your computer to the network using an Ethernet or wireless link.<br />
<br />
==Ethernet Link==<br />
If you work in an ECE office or lab, please register your computer with us.<br />
You will then be able to connect your device directly to the ECE network<br />
using an Ethernet cable.<br />
<br />
Please submit a service request (see<br />
[[How To Report A Problem]]) containing the following<br />
information:<br />
<br />
* Supervisor's Name: ['''SUPERVISOR'S NAME''']<br />
* Your Name: ['''FULL NAME''']<br />
* [[How To Get An Account|ECE Account ID]]: ['''ACCOUNT ID''']<br />
* Building and Room: ['''BUILDING NAME AND ROOM NUMBER''']<br />
* Wall Jack's CCT Number: ['''CCT NUMBER''']<br />
* Computer's MAC Address: ['''MAC ADDRESS''']<br />
* Computer's ECE asset tag: ['''ECE ASSET TAG NUMBER''']<br />
* Prefered Hostname: ['''HOSTNAME''']<br />
* Machine Type: ['''DESKTOP / LAPTOP / PRINTER / OTHER''']<br />
* Expected Termination Date (if applicable): ['''YYYY-MM''']<br />
<br />
MAC addresses (6 pairs of hexadecimal digits of the form xx:xx:xx:xx:xx:xx <b>or</b><br />
xx-xx-xx-xx-xx-xx) can be found via one of the commands listed below (in windows run cmd and give the command in the command window):<br />
<br />
* Windows 2000/XP/7/8: ''ipconfig /all''<br />
* Linux, Mac OS X: ''/sbin/ifconfig -a''<br />
<br />
==Wireless Link==<br />
Alternatively, you can connect to the<br />
[http://www.it.ubc.ca/internet/wireless.html UBC wireless network]. The<br />
wireless network is managed by UBC IT, so please contact them if you need<br />
assistance.<br />
<br />
When connected wirelessly, your computer will be outside the ECE network.<br />
Therefore, ECE-only services, such as our<br />
[http://intranet.ece.ubc.ca/ intranet] site, will not be available to you<br />
unless you use a [[How To Use VPN|VPN]].</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=How_To_Secure_Your_Home_Directory&diff=937How To Secure Your Home Directory2019-08-19T16:40:28Z<p>Randyg: /* Example 2: setting permission on your ~/work directory and everything below */</p>
<hr />
<div><!--Originally written on: 2006-Jan-22--><br />
<br />
All ECE accounts have their home directories stored on Unix/Linux file servers.<br />
<br />
The default [http://en.wikipedia.org/wiki/File_system_permissions file system permissions] for home directories is 755, which means that other users can<br />
read the contents of your home directory. Additionally, the default<br />
[http://en.wikipedia.org/wiki/Umask umask] is 022, which means that any<br />
files/directories that you create will be readable by others.<br />
<br />
Many users consider this to be a security risk. However, some unix processes,<br />
specifically the email system's anti-spam tools and the department's web<br />
server, need to be able to access files within your home directory in order to<br />
read your resource files. Since some users find it challenging to set the<br />
correct permissions on their home directories to get the right combination of<br />
security they desire and correct access for system processes, the recommended<br />
method to secure your home directory is to create a subdirectory -- something<br />
like ''~/work'' -- in which to keep your work. Then, you can<br />
[http://en.wikipedia.org/wiki/Chmod set the permissions] on this<br />
subdirectory to something more restrictive (i.e., 700).<br />
<br />
ECE IT Services considers the securing of one's home directory to be the<br />
responsibility of the user. In addition to setting the permissions on your<br />
''~/work'' directory (see examples below), you may wish to adjust your umask.<br />
<br />
====Example 1: setting permission on your ''~/work'' directory only====<br />
<pre><br />
chmod 700 ~/work<br />
</pre><br />
<br />
====Example 2: setting permission on your ''~/work'' directory and everything below====<br />
<pre><br />
chmod 700 -R ~/work<br />
</pre></div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=How_To_Obtain_A_Network_Connection&diff=933How To Obtain A Network Connection2018-11-21T22:06:37Z<p>Randyg: </p>
<hr />
<div>You can connect your computer to the network using an Ethernet or wireless link.<br />
<br />
==Ethernet Link==<br />
If you work in an ECE office or lab, please register your computer with us.<br />
You will then be able to connect your device directly to the ECE network<br />
using an Ethernet cable.<br />
<br />
Please submit a service request (see<br />
[[How To Report A Problem]]) containing the following<br />
information:<br />
<br />
* Supervisor's Name: ['''SUPERVISOR'S NAME''']<br />
* Your Name: ['''FULL NAME''']<br />
* [[How To Get An Account|ECE Account ID]]: ['''ACCOUNT ID''']<br />
* Building and Room: ['''BUILDING NAME AND ROOM NUMBER''']<br />
* Wall Jack's CCT Number: ['''CCT NUMBER''']<br />
* Computer's MAC Address: ['''MAC ADDRESS''']<br />
* Prefered Hostname: ['''HOSTNAME''']<br />
* Machine Type: ['''DESKTOP / LAPTOP / PRINTER / OTHER''']<br />
* Expected Termination Date (if applicable): ['''YYYY-MM''']<br />
<br />
MAC addresses (6 pairs of hexadecimal digits of the form xx:xx:xx:xx:xx:xx <b>or</b><br />
xx-xx-xx-xx-xx-xx) can be found via one of the commands listed below (in windows run cmd and give the command in the command window):<br />
<br />
* Windows 2000/XP/7/8: ''ipconfig /all''<br />
* Linux, Mac OS X: ''/sbin/ifconfig -a''<br />
<br />
==Wireless Link==<br />
Alternatively, you can connect to the<br />
[http://www.it.ubc.ca/internet/wireless.html UBC wireless network]. The<br />
wireless network is managed by UBC IT, so please contact them if you need<br />
assistance.<br />
<br />
When connected wirelessly, your computer will be outside the ECE network.<br />
Therefore, ECE-only services, such as our<br />
[http://intranet.ece.ubc.ca/ intranet] site, will not be available to you<br />
unless you use a [[How To Use VPN|VPN]].</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=How_Received_Email_Is_Processed&diff=928How Received Email Is Processed2018-07-18T17:03:44Z<p>Randyg: </p>
<hr />
<div><!--Originally written on: 2007-Oct-03--><br />
<br />
==Overview==<br />
The mail server processes incoming email addressed to your account by checking<br />
for directives in files in your home directory. If no directives are found,<br />
then it will use the destination of last resort.<br />
<br />
<br />
==Processing of Forward Files==<br />
First, the mail server looks for and honours the contents of the file named<br />
''.forward'' in your home directory. Directives in this ''.forward'' file tend<br />
to be relatively simple, such as as asking the mail server to forward your mail<br />
to some other account (please see [[How To Forward Email]]).<br />
If this file is found, the search for the next file, ''.procmailrc'', is not<br />
undertaken and the destination of last resort does not to be used.<br />
<br />
<br />
==Processing of Procmailrc Files==<br />
If no ''.forward'' file was found, then the mail server looks for and honours<br />
the contents of the file named ''.procmailrc'' in your home directory.<br />
Directives in this ''.procmailrc'' file might be as simple as asking the mail<br />
server to forward your mail to some other account but can be as complicated as<br />
filtering for spam (please see [[How To Filter Out Spam]]).<br />
<br />
<br />
==Interaction with Disk Quotas==<br />
Mbox spool files have a quota of 100MB.<br />
<br />
Maildir folders in your home directory are limited to your quota on the file<br />
server volume where your home directory resides or the size of the volume,<br />
whichever is filled first.<br />
<br />
Once you reach your quota or the disk is full, email will queue for up to four<br />
days before being bounced back to the originator.<br />
<br />
Please ensure that you remain below your quota to ensure that email is<br />
delivered to you.</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=Email_Forwarding&diff=927Email Forwarding2018-07-18T16:26:32Z<p>Randyg: </p>
<hr />
<div>Suppose that you use another email account as your primary account and that you would like all your ECE email to be delivered there.<br />
<br />
There are two ways to accomplish this:<br />
* with directives in <tt>.forward</tt> files or<br />
* with directives in <tt>.procmailrc</tt> files.<br />
<br />
Please read [[How Received Email Is Processed]] to understand the difference between using <tt>.forward</tt> and <tt>.procmailrc</tt>.<br />
<br />
Take care not to create a mail forwarding loop. If your other account is also configured to forward mail to your ECE account, the mail servers will keep forwarding messages to each other forever!<br />
<br />
Staff and faculty considering forwarding email to a destination outside of UBC should be aware of policies set by University Counsel to ensure compliance with requirements laid out in FIPPA, the provincial Freedom of Information and Protection of Privacy Act. Such forwarding is permitted only in very limited circumstances, and never to hosts located outside of Canada, such as gmail.<br />
<br />
https://universitycounsel.ubc.ca/files/2012/11/Fact-Sheet-Privacy-of-Email-Systems.pdf<br />
<br />
<br />
====Using <tt>.forward</tt> To Forward Email====<br />
Create a plain text file in your home directory named <tt>.forward</tt> containing just the address(es) that you want to forward mail to. If there are multiple destinations, put them on separate lines. For example:<br />
<pre><br />
somebody@example.com<br />
</pre><br />
<br />
To keep a copy in your ECE account while also forwarding the mail, include a line with your username preceded by a backslash:<br />
<pre><br />
\myusername<br />
somebody@example.com<br />
</pre><br />
<br />
====Using <tt>.procmailrc</tt> To Forward Email====<br />
Include the following rule in your <tt>.procmailrc</tt> file:<br />
<pre><br />
:0<br />
! somebody@example.com<br />
</pre></div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=Email_Forwarding&diff=926Email Forwarding2018-07-18T16:25:04Z<p>Randyg: </p>
<hr />
<div>Suppose that you use another email account as your primary account and that you would like all your ECE email to be delivered there.<br />
<br />
There are two ways to accomplish this:<br />
* with directives in <tt>.forward</tt> files or<br />
* with directives in <tt>.procmailrc</tt> files.<br />
<br />
Please read [[How Received Email Is Processed]] to understand the difference between using <tt>.forward</tt> and <tt>.procmailrc</tt>.<br />
<br />
Take care not to create a mail forwarding loop. If your other account is also configured to forward mail to your ECE account, the mail servers will keep forwarding messages to each other forever!<br />
<br />
Staff and faculty considering forwarding email to a destination outside of UBC should be aware of policies set by University Counsel to ensure compliance with requirements laid out in FIPPA, the provincial Freedom of Information and Protection of Privacy Act. Such forwarding is permitted only in very limited circumstances, and never to hosts located outside of Canada, such as gmail.<br />
<br />
https://universitycounsel.ubc.ca/files/2012/11/Fact-Sheet-Privacy-of-Email-Syste<br />
ms.pdf<br />
<br />
<br />
====Using <tt>.forward</tt> To Forward Email====<br />
Create a plain text file in your home directory named <tt>.forward</tt> containing just the address(es) that you want to forward mail to. If there are multiple destinations, put them on separate lines. For example:<br />
<pre><br />
somebody@example.com<br />
</pre><br />
<br />
To keep a copy in your ECE account while also forwarding the mail, include a line with your username preceded by a backslash:<br />
<pre><br />
\myusername<br />
somebody@example.com<br />
</pre><br />
<br />
====Using <tt>.procmailrc</tt> To Forward Email====<br />
Include the following rule in your <tt>.procmailrc</tt> file:<br />
<pre><br />
:0<br />
! somebody@example.com<br />
</pre></div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=Email_Forwarding&diff=925Email Forwarding2018-06-26T20:45:53Z<p>Randyg: </p>
<hr />
<div>Suppose that you use another email account as your primary account and that you would like all your ECE email to be delivered there.<br />
<br />
There are two ways to accomplish this:<br />
* with directives in <tt>.forward</tt> files or<br />
* with directives in <tt>.procmailrc</tt> files.<br />
<br />
Please read [[How Received Email Is Processed]] to understand the difference between using <tt>.forward</tt> and <tt>.procmailrc</tt>.<br />
<br />
Take care not to create a mail forwarding loop. If your other account is also configured to forward mail to your ECE account, the mail servers will keep forwarding messages to each other forever!<br />
<br />
In the event that you use your ECE email in connection with work at the University, please be aware that in your role as a UBC employee you are obliged to ensure that all data you may store on servers outside of Canada, such as gmail, is in compliance with requirements laid out in FIPPA, the provincial Freedom of Information and Protection of Privacy Act.<br />
<br />
https://universitycounsel.ubc.ca/files/2015/05/Fact-Sheet-Disclosure-Outside-Canada.pdf<br />
<br />
https://universitycounsel.ubc.ca/files/2017/05/Fact-Sheet-What-is-Personal-Information.pdf<br />
<br />
<br />
====Using <tt>.forward</tt> To Forward Email====<br />
Create a plain text file in your home directory named <tt>.forward</tt> containing just the address(es) that you want to forward mail to. If there are multiple destinations, put them on separate lines. For example:<br />
<pre><br />
somebody@example.com<br />
</pre><br />
<br />
To keep a copy in your ECE account while also forwarding the mail, include a line with your username preceded by a backslash:<br />
<pre><br />
\myusername<br />
somebody@example.com<br />
</pre><br />
<br />
====Using <tt>.procmailrc</tt> To Forward Email====<br />
Include the following rule in your <tt>.procmailrc</tt> file:<br />
<pre><br />
:0<br />
! somebody@example.com<br />
</pre></div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=Main_Page&diff=924Main Page2018-05-15T17:55:33Z<p>Randyg: /* Announcements */</p>
<hr />
<div><!--Originally written on: 2008-Jan-25--><br />
==ECE Information Technology Services==<br />
<br />
Please select one of the HOWTO collections:<br />
<br />
<dl><br />
<dt>[[HOWTOs For Users]]<br />
<dd>HOWTOs for all users of ECE computing infrastructure<br />
<dt>[[HOWTOs For Researchers]]<br />
<dd>HOWTOs for the ECE research community<br />
<dt>[[HOWTOs For Instructors]]<br />
<dd>HOWTOs for the ECE teaching community<br />
</dl><br />
<br />
==Announcements==<br />
<dl><br />
<dt>[[Multiple UBC Service Outages (May 15, 2018)]]<br />
<dd><br />
<br />
Accessibility to a number of UBC services has been impacted by issues with Educloud services this morning. We are expecting some services like authentication services to be up by noon and the remaining services to be up and running by the early afternoon.<br />
<br />
List of Impacted Services:<br />
<br />
Authentication services: Shibboleth, RADIUS, EAD, ELDAP<br />
UBC Wireless<br />
Faculty and Staff Email<br />
Skype for Business<br />
SharePoint<br />
Student Information Systems<br />
FMS/HRMS<br />
Canvas<br />
Connect<br />
Workspace<br />
Bronze web hosting<br />
Kaltura<br />
UBC Blogs<br />
UBC CMS<br />
UBC myVPN<br />
Pay for Print<br />
<br />
<dt>[[Scheduled ECE network outage (February 16, 2018)]]<br />
<dd>On 2018-02-16, from 20:00 to 22:00, the ECE network and most ECE services will be unavailable.<br />
<br />
<dt>[[General ECE service outage (September 14, 2017)]]<br />
<dd>From 2017-09-14 11:10 to approximately 15:30, most ECE services were down, including home directories, SMB shares, IMAP, Webmail, and websites. Services should be working now; please report any persisting abnormalities. Queued inbound mail should be have been delivered now.<br />
<br />
<dt>[[Problems connecting to ubcprivate (September 12, 2017)]]<br />
<dd>Reports have been received of problems connecting to the "ubcprivate" wireless network. Central IT has been notified of the situation. In the meantime, the ECE network can be accessed wirelessly by using the "ubcsecure" wireless network together with the ECE VPN. A Cisco "AnyConnect" VPN client is available at http://myvpn.ubc.ca. The server to connect to from the client is myvpn.ubc.ca. Credentials are the same as for ubcprivate.<br />
<br />
<dt>[[Matlab license server and Teamshare inaccessible (May 1, 2017)]]<br />
<dd>Following the firewall upgrade yesterday, the nameservers for the ead.ubc.ca DNS zone were failing to respond, causing services such as Teamshare and MATLAB licensing to be unavailable to ECE users until 14:45.<br />
<br />
<dt>[[Teamviewer outage (Jun 1, 2016)]]<br />
<dd>Due to widespread reports that unauthorized users have been able to remotely control computers through TeamViewer, we have taken the precaution of blocking TeamViewer on the ECE network.<br />
<br />
<dt>[[Malicious email (Feb 11, 2016)]]<br />
<dd>If you have received an email with subject "Scan from KM1650" and attachment "=SCAN7318_000.DOC" please do not open it. The attachment contains a trojan. <br />
<br />
<dt>[[Change to access to IEEExplore from off-campus]]<br />
<dd>Please be aware that the Library no longer provides access to IEEExplore through myVPN. Off-campus users should now use EZproxy instead:<br />
<br />
https://login.ezproxy.library.ubc.ca/login?qurl=http%3a%2f%2fwww.library.ubc.ca<br />
<br />
http://ezproxy.library.ubc.ca/login?url=http://ieeexplore.ieee.org/Xplore/DynWel.jsp<br />
<br />
Please note that access through EZproxy is available only to current UBC students, staff, and faculty.<br />
<br />
</dl></div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=Main_Page&diff=923Main Page2018-05-15T15:28:10Z<p>Randyg: /* Announcements */</p>
<hr />
<div><!--Originally written on: 2008-Jan-25--><br />
==ECE Information Technology Services==<br />
<br />
Please select one of the HOWTO collections:<br />
<br />
<dl><br />
<dt>[[HOWTOs For Users]]<br />
<dd>HOWTOs for all users of ECE computing infrastructure<br />
<dt>[[HOWTOs For Researchers]]<br />
<dd>HOWTOs for the ECE research community<br />
<dt>[[HOWTOs For Instructors]]<br />
<dd>HOWTOs for the ECE teaching community<br />
</dl><br />
<br />
==Announcements==<br />
<dl><br />
<dt>[[Multiple UBC Service Outages (May 15, 2018)]]<br />
<dd>The Educloud service is not available resulting in the inability to access UBC services such as anything hosted with HR, FASMail, Canvas, Workspace websites and Skype for Business. The majority of enterprise services at UBC will be impacted. No ETA is currently available.<br />
<br />
<dt>[[Scheduled ECE network outage (February 16, 2018)]]<br />
<dd>On 2018-02-16, from 20:00 to 22:00, the ECE network and most ECE services will be unavailable.<br />
<br />
<dt>[[General ECE service outage (September 14, 2017)]]<br />
<dd>From 2017-09-14 11:10 to approximately 15:30, most ECE services were down, including home directories, SMB shares, IMAP, Webmail, and websites. Services should be working now; please report any persisting abnormalities. Queued inbound mail should be have been delivered now.<br />
<br />
<dt>[[Problems connecting to ubcprivate (September 12, 2017)]]<br />
<dd>Reports have been received of problems connecting to the "ubcprivate" wireless network. Central IT has been notified of the situation. In the meantime, the ECE network can be accessed wirelessly by using the "ubcsecure" wireless network together with the ECE VPN. A Cisco "AnyConnect" VPN client is available at http://myvpn.ubc.ca. The server to connect to from the client is myvpn.ubc.ca. Credentials are the same as for ubcprivate.<br />
<br />
<dt>[[Matlab license server and Teamshare inaccessible (May 1, 2017)]]<br />
<dd>Following the firewall upgrade yesterday, the nameservers for the ead.ubc.ca DNS zone were failing to respond, causing services such as Teamshare and MATLAB licensing to be unavailable to ECE users until 14:45.<br />
<br />
<dt>[[Teamviewer outage (Jun 1, 2016)]]<br />
<dd>Due to widespread reports that unauthorized users have been able to remotely control computers through TeamViewer, we have taken the precaution of blocking TeamViewer on the ECE network.<br />
<br />
<dt>[[Malicious email (Feb 11, 2016)]]<br />
<dd>If you have received an email with subject "Scan from KM1650" and attachment "=SCAN7318_000.DOC" please do not open it. The attachment contains a trojan. <br />
<br />
<dt>[[Change to access to IEEExplore from off-campus]]<br />
<dd>Please be aware that the Library no longer provides access to IEEExplore through myVPN. Off-campus users should now use EZproxy instead:<br />
<br />
https://login.ezproxy.library.ubc.ca/login?qurl=http%3a%2f%2fwww.library.ubc.ca<br />
<br />
http://ezproxy.library.ubc.ca/login?url=http://ieeexplore.ieee.org/Xplore/DynWel.jsp<br />
<br />
Please note that access through EZproxy is available only to current UBC students, staff, and faculty.<br />
<br />
</dl></div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=Main_Page&diff=922Main Page2018-05-15T15:24:56Z<p>Randyg: /* Announcements */</p>
<hr />
<div><!--Originally written on: 2008-Jan-25--><br />
==ECE Information Technology Services==<br />
<br />
Please select one of the HOWTO collections:<br />
<br />
<dl><br />
<dt>[[HOWTOs For Users]]<br />
<dd>HOWTOs for all users of ECE computing infrastructure<br />
<dt>[[HOWTOs For Researchers]]<br />
<dd>HOWTOs for the ECE research community<br />
<dt>[[HOWTOs For Instructors]]<br />
<dd>HOWTOs for the ECE teaching community<br />
</dl><br />
<br />
==Announcements==<br />
<dl><br />
<dt>[[Multiple UBC Service Outages (May 15, 2018)]]<br />
<dd>The Educloud service is not available resulting in the inability to access UBC services such as anything hosted with HR, FASMail, Canvas, Workspace websites and Skype for Business. The majority of enterprise services at UBC will be impacted. No ETA is currently available at this time.<br />
<br />
<dt>[[Scheduled ECE network outage (February 16, 2018)]]<br />
<dd>On 2018-02-16, from 20:00 to 22:00, the ECE network and most ECE services will be unavailable.<br />
<br />
<dt>[[General ECE service outage (September 14, 2017)]]<br />
<dd>From 2017-09-14 11:10 to approximately 15:30, most ECE services were down, including home directories, SMB shares, IMAP, Webmail, and websites. Services should be working now; please report any persisting abnormalities. Queued inbound mail should be have been delivered now.<br />
<br />
<dt>[[Problems connecting to ubcprivate (September 12, 2017)]]<br />
<dd>Reports have been received of problems connecting to the "ubcprivate" wireless network. Central IT has been notified of the situation. In the meantime, the ECE network can be accessed wirelessly by using the "ubcsecure" wireless network together with the ECE VPN. A Cisco "AnyConnect" VPN client is available at http://myvpn.ubc.ca. The server to connect to from the client is myvpn.ubc.ca. Credentials are the same as for ubcprivate.<br />
<br />
<dt>[[Matlab license server and Teamshare inaccessible (May 1, 2017)]]<br />
<dd>Following the firewall upgrade yesterday, the nameservers for the ead.ubc.ca DNS zone were failing to respond, causing services such as Teamshare and MATLAB licensing to be unavailable to ECE users until 14:45.<br />
<br />
<dt>[[Teamviewer outage (Jun 1, 2016)]]<br />
<dd>Due to widespread reports that unauthorized users have been able to remotely control computers through TeamViewer, we have taken the precaution of blocking TeamViewer on the ECE network.<br />
<br />
<dt>[[Malicious email (Feb 11, 2016)]]<br />
<dd>If you have received an email with subject "Scan from KM1650" and attachment "=SCAN7318_000.DOC" please do not open it. The attachment contains a trojan. <br />
<br />
<dt>[[Change to access to IEEExplore from off-campus]]<br />
<dd>Please be aware that the Library no longer provides access to IEEExplore through myVPN. Off-campus users should now use EZproxy instead:<br />
<br />
https://login.ezproxy.library.ubc.ca/login?qurl=http%3a%2f%2fwww.library.ubc.ca<br />
<br />
http://ezproxy.library.ubc.ca/login?url=http://ieeexplore.ieee.org/Xplore/DynWel.jsp<br />
<br />
Please note that access through EZproxy is available only to current UBC students, staff, and faculty.<br />
<br />
</dl></div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=Main_Page&diff=911Main Page2017-09-13T16:45:48Z<p>Randyg: /* Announcements */</p>
<hr />
<div><!--Originally written on: 2008-Jan-25--><br />
==ECE Information Technology Services==<br />
<br />
Please select one of the HOWTO collections:<br />
<br />
<dl><br />
<dt>[[HOWTOs For Users]]<br />
<dd>HOWTOs for all users of ECE computing infrastructure<br />
<dt>[[HOWTOs For Researchers]]<br />
<dd>HOWTOs for the ECE research community<br />
<dt>[[HOWTOs For Instructors]]<br />
<dd>HOWTOs for the ECE teaching community<br />
</dl><br />
<br />
==Announcements==<br />
<dl><br />
<br />
<dt>[[Problems connecting to ubcprivate (September 12, 2017)]]<br />
<dd>Reports have been received of problems connecting to the "ubcprivate" wireless network. Central IT has been notified of the situation. In the meantime, the ECE network can be accessed wirelessly by using the "ubcsecure" wireless network together with the ECE VPN. A Cisco "AnyConnect" VPN client is available at http://myvpn.ubc.ca. The server to connect to from the client is myvpn.ubc.ca. Credentials are the same as for ubcprivate.<br />
<br />
<dt>[[Matlab license server and Teamshare inaccessible (May 1, 2017)]]<br />
<dd>Following the firewall upgrade yesterday, the nameservers for the ead.ubc.ca DNS zone were failing to respond, causing services such as Teamshare and MATLAB licensing to be unavailable to ECE users until 14:45.<br />
<br />
<dt>[[ECE firewall upgrade (Apr 30, 2017)]]<br />
<dd>On Sunday 2017-04-30, between 09:00 and 10:00 PDT, UBC IT will be performing a network firewall upgrade affecting the Electrical and Computer Engineering department. During that window, the ECE network will experience a brief outage of less than 10 minutes during the transition.<br />
<br />
<dt>[[ECE website outage (Nov 21, 2016)]]<br />
<dd>Multiple ECE websites, including www.ece.ubc.ca and courses.ece.ubc.ca, went offline from 16:19 to 18:15.<br />
<br />
<dt>[[Teamviewer outage (Jun 1, 2016)]]<br />
<dd>Due to widespread reports that unauthorized users have been able to remotely control computers through TeamViewer, we have taken the precaution of blocking TeamViewer on the ECE network.<br />
<br />
<dt>[[Malicious email (Feb 11, 2016)]]<br />
<dd>If you have received an email with subject "Scan from KM1650" and attachment "=SCAN7318_000.DOC" please do not open it. The attachment contains a trojan. <br />
<br />
<dt>[[Change to access to IEEExplore from off-campus]]<br />
<dd>Please be aware that the Library no longer provides access to IEEExplore through myVPN. Off-campus users should now use EZproxy instead:<br />
<br />
https://login.ezproxy.library.ubc.ca/login?qurl=http%3a%2f%2fwww.library.ubc.ca<br />
<br />
http://ezproxy.library.ubc.ca/login?url=http://ieeexplore.ieee.org/Xplore/DynWel.jsp<br />
<br />
Please note that access through EZproxy is available only to current UBC students, staff, and faculty.<br />
<br />
</dl></div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=How_To_Get_An_Account&diff=910How To Get An Account2017-09-13T16:24:15Z<p>Randyg: /* All Others */</p>
<hr />
<div>==Undergraduates==<br />
If you are an undergraduate student registered in an ECE course, we will<br />
automatically create an account for you. At the end of the first week of<br />
classes, you will be able to claim your account using the Self-Service ECE Account Management tool at [https://id.ece.ubc.ca/ https://id.ece.ubc.ca/].<br />
<br />
'''You must [[How To Change Your Password|change your password]] promptly and at least once every term to prevent it from being deactivated.'''<br />
<br />
If you are also taking [http://www.cs.ubc.ca/ Computer Science] courses,<br />
your username may be the same as the username in Computer Science. However,<br />
your ECE and CS accounts are distinct -- they have independent passwords and<br />
separate home directories.<br />
<br />
==All Others==<br />
All other accounts are created upon receipt of appropriately authorized<br />
application form.<br />
<br />
# Complete and print the [[Application For An Account On Departmental Computing Facilities | account application form]]. Both you and your supervisor need to complete and sign it. For your convenience, you can fill in the PDF before printing.<br />
# Bring the form to the <b>IT Support Team in MacLeod 105</b>, or email it to it@ece.ubc.ca.<br />
<br />
The use of all department computing resources is subject to UBC's [http://universitycounsel.ubc.ca/ Acceptable Use Policies].</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=Main_Page&diff=909Main Page2017-09-12T15:58:38Z<p>Randyg: /* Announcements */</p>
<hr />
<div><!--Originally written on: 2008-Jan-25--><br />
==ECE Information Technology Services==<br />
<br />
Please select one of the HOWTO collections:<br />
<br />
<dl><br />
<dt>[[HOWTOs For Users]]<br />
<dd>HOWTOs for all users of ECE computing infrastructure<br />
<dt>[[HOWTOs For Researchers]]<br />
<dd>HOWTOs for the ECE research community<br />
<dt>[[HOWTOs For Instructors]]<br />
<dd>HOWTOs for the ECE teaching community<br />
</dl><br />
<br />
==Announcements==<br />
<dl><br />
<br />
<dt>[[Problems connecting to ubcprivate (September 12, 2017)]]<br />
<dd>Reports have been received of problems connecting to the "ubcprivate" wireless network. Central IT has been notified of the situation. In the meantime, the ECE network can be accessed wirelessly through the "ubcsecure" wireless network and the ECE VPN. A Cisco "AnyConnect" VPN client is available at http://myvpn.ubc.ca. The server to connect to from the client is myvpn.ubc.ca. Credentials are the same as for ubcprivate.<br />
<br />
<dt>[[Matlab license server and Teamshare inaccessible (May 1, 2017)]]<br />
<dd>Following the firewall upgrade yesterday, the nameservers for the ead.ubc.ca DNS zone were failing to respond, causing services such as Teamshare and MATLAB licensing to be unavailable to ECE users until 14:45.<br />
<br />
<dt>[[ECE firewall upgrade (Apr 30, 2017)]]<br />
<dd>On Sunday 2017-04-30, between 09:00 and 10:00 PDT, UBC IT will be performing a network firewall upgrade affecting the Electrical and Computer Engineering department. During that window, the ECE network will experience a brief outage of less than 10 minutes during the transition.<br />
<br />
<dt>[[ECE website outage (Nov 21, 2016)]]<br />
<dd>Multiple ECE websites, including www.ece.ubc.ca and courses.ece.ubc.ca, went offline from 16:19 to 18:15.<br />
<br />
<dt>[[Teamviewer outage (Jun 1, 2016)]]<br />
<dd>Due to widespread reports that unauthorized users have been able to remotely control computers through TeamViewer, we have taken the precaution of blocking TeamViewer on the ECE network.<br />
<br />
<dt>[[Malicious email (Feb 11, 2016)]]<br />
<dd>If you have received an email with subject "Scan from KM1650" and attachment "=SCAN7318_000.DOC" please do not open it. The attachment contains a trojan. <br />
<br />
<dt>[[Change to access to IEEExplore from off-campus]]<br />
<dd>Please be aware that the Library no longer provides access to IEEExplore through myVPN. Off-campus users should now use EZproxy instead:<br />
<br />
https://login.ezproxy.library.ubc.ca/login?qurl=http%3a%2f%2fwww.library.ubc.ca<br />
<br />
http://ezproxy.library.ubc.ca/login?url=http://ieeexplore.ieee.org/Xplore/DynWel.jsp<br />
<br />
Please note that access through EZproxy is available only to current UBC students, staff, and faculty.<br />
<br />
</dl></div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=How_To_Configure_Thunderbird&diff=908How To Configure Thunderbird2017-08-23T20:31:51Z<p>Randyg: </p>
<hr />
<div><!--Originally written by: Derek Poon--><br />
<!--Originally written on: 2008-Mar-18--><br />
<br />
These instructions are for<br />
[http://www.mozilla.com/thunderbird/ Mozilla Thunderbird] 2.0.<br />
<br />
==The New Account Wizard==<br />
To enter the New Account Wizard, use the ''Tools'' menu to select ''Account<br />
Settings...''. Click the ''Add Account...'' button. (The first time you<br />
launch Thunderbird, you will enter the New Account Wizard automatically.)<br />
<br />
[[Image:Thunderbird_wiz_newacct.png]]<br />
<br />
Enter your real name and your e-mail address<br />
(which is '''username'''''@ece.ubc.ca'').<br />
<br />
[[Image:Thunderbird_wiz_identity.png]]<br />
<br />
Then instruct Thunderbird to use the ECE mail servers, ''imap.ece.ubc.ca'' and<br />
''mail.ece.ubc.ca''.<br />
<br />
[[Image:Thunderbird_wiz_server.png]]<br />
<br />
Enter your username twice.<br />
<br />
[[Image:Thunderbird_wiz_usernames.png]]<br />
<br />
Give a name under which to save the configuration. You can call it whatever<br />
you wish; the suggested default works.<br />
<br />
[[Image:Thunderbird_wiz_acctname.png]]<br />
<br />
<br />
==More Configuration Steps==<br />
Since the New Account Wizard does not prompt you for the required<br />
encryption settings, the first attempt to connect to the server will fail.<br />
You will need to enter these settings manually through the<br />
Account Settings screen (which you can bring up using ''Tools'' ><br />
''Account Settings...'').<br />
<br />
Under ''Server Settings'', choose ''SSL''. This will automatically change the<br />
port number to 993.<br />
<br />
[[Image:Thunderbird_settings_server.png]]<br />
<br />
Under ''Outgoing Server (SMTP)'', select the ''mail.ece.ubc.ca'' server and<br />
click ''Edit...''. In the dialog, select ''TLS'' and change the port to<br />
''587''.<br />
<br />
[[Image:Thunderbird_settings_smtp.png]]<br />
<br />
<br />
==See Also== <br />
* [[Email Quick Start]]<br />
* [[Mbox to Maildir Conversion]]<br />
* [[How To Configure Your Email Client]]</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=Email_Quick_Start&diff=903Email Quick Start2017-05-17T15:20:25Z<p>Randyg: /* Configure Your Email Client */</p>
<hr />
<div><!--Originally written by: Derek Poon--><br />
<!--Originally written on: 2008-Mar-18--><br />
<br />
ECE accounts come with the ability to send and receive e-mail. Your e-mail<br />
address is '''username'''''@ece.ubc.ca''. (If you need a departmental account,<br />
please see [[How To Get An Account]].)<br />
<br />
Although the department supports several methods for sending and receiving<br />
e-mail, most users will find that the recommendations below will suit<br />
their needs.<br />
<br />
<br />
==Enable Maildir For Your Account==<br />
'''The instructions below assume that your account is configured to use Maildir<br />
as the mail storage format.''' Accounts created since 2008 already use Maildir<br />
by default. If you have an account created in 2007 or earlier, or if you are<br />
unsure whether you are using Maildir, please refer to [[Mbox to Maildir Conversion|Maildir Conversion]].<br />
<br />
==Webmail==<br />
Access your mail using a web browser through https://webmail.ece.ubc.ca/.<br />
<br />
If you receive an '''SMTP:535 5.7.0 Error: authentication failed: authentication failure''' when attempting to send messages, please reset your ECE account password at https://id.ece.ubc.ca<br />
<br />
==Configure Your Email Client==<br />
<br />
<br />
<br />
===Receive Mail Via IMAPS===<br />
{| class="wikitable"<br />
|-<br />
! Setting<br />
! Value<br />
|-<br />
| Protocol / Server type<br />
| IMAP<br />
|-<br />
| Email address<br />
| '''username'''''@ece.ubc.ca''<br />
|-<br />
| Server hostname<br />
| ''imap.ece.ubc.ca''<br />
|-<br />
| SSL/TLS encryption<br />
| SSL<br />
|-<br />
| Port<br />
| 993<br />
|-<br />
| Authentication type<br />
| Password (Secure authentication = No)<br />
|-<br />
| Username<br />
| '''username'''<br />
|}<br />
<br />
<br />
===Send Mail Via SMTP===<br />
{| class="wikitable"<br />
|-<br />
! Setting<br />
! Value<br />
|-<br />
| Protocol / Server type<br />
| SMTP<br />
|-<br />
| Server hostname<br />
| ''mail.ece.ubc.ca''<br />
|-<br />
| SSL/TLS encryption<br />
| TLS (Note: Thunderbird use STARTTLS)<br />
|-<br />
| Port<br />
| 587<br />
|-<br />
| Server requires authentication<br />
| Yes<br />
|-<br />
| Authentication type<br />
| Plain (Secure authentication = No)<br />
|-<br />
| Username<br />
| '''username'''<br />
|}<br />
<br />
<br />
Exception for Outlook Express: Use SSL on port 465 instead of TLS on port 587.<br />
<br />
[[How To Configure Your Email Client|Specific instructions]] for configuring common email<br />
clients are also available.<br />
<br />
==See Also==<br />
* [[SMTP]]<br />
* [[IMAPS]]</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=Main_Page&diff=900Main Page2017-05-01T18:16:28Z<p>Randyg: /* Announcements */</p>
<hr />
<div><!--Originally written on: 2008-Jan-25--><br />
==ECE Information Technology Services==<br />
<br />
Please select one of the HOWTO collections:<br />
<br />
<dl><br />
<dt>[[HOWTOs For Users]]<br />
<dd>HOWTOs for all users of ECE computing infrastructure<br />
<dt>[[HOWTOs For Researchers]]<br />
<dd>HOWTOs for the ECE research community<br />
<dt>[[HOWTOs For Instructors]]<br />
<dd>HOWTOs for the ECE teaching community<br />
</dl><br />
<br />
==Announcements==<br />
<dl><br />
<br />
<dt>[[Matlab license server and Teamshare inaccessible (May 1, 2017)]]<br />
<dd>The nameservers for the ead.ubc.ca DNS zone are failing to respond. As a result, services such as Teamshare and MATLAB licensing are down. <br />
<br />
<dt>[[ECE firewall upgrade (Apr 30, 2017)]]<br />
<dd>On Sunday 2017-04-03, between 09:00 and 10:00 PDT, UBC IT will be performing a network firewall upgrade affecting the Electrical and Computer Engineering department. During that window, the ECE network will experience a brief outage of less than 10 minutes during the transition.<br />
<br />
<dt>[[ECE website outage (Nov 21, 2016)]]<br />
<dd>Multiple ECE websites, including www.ece.ubc.ca and courses.ece.ubc.ca, went offline from 16:19 to 18:15.<br />
<br />
<dt>[[Teamviewer outage (Jun 1, 2016)]]<br />
<dd>Due to widespread reports that unauthorized users have been able to remotely control computers through TeamViewer, we have taken the precaution of blocking TeamViewer on the ECE network.<br />
<br />
<dt>[[Malicious email (Feb 11, 2016)]]<br />
<dd>If you have received an email with subject "Scan from KM1650" and attachment "=SCAN7318_000.DOC" please do not open it. The attachment contains a trojan. <br />
<br />
<dt>[[Change to access to IEEExplore from off-campus]]<br />
<dd>Please be aware that the Library no longer provides access to IEEExplore through myVPN. Off-campus users should now use EZproxy instead:<br />
<br />
https://login.ezproxy.library.ubc.ca/login?qurl=http%3a%2f%2fwww.library.ubc.ca<br />
<br />
http://ezproxy.library.ubc.ca/login?url=http://ieeexplore.ieee.org/Xplore/DynWel.jsp<br />
<br />
Please note that access through EZproxy is available only to current UBC students, staff, and faculty.<br />
<br />
</dl></div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=How_To_Use_VPN&diff=895How To Use VPN2017-04-06T21:26:40Z<p>Randyg: /* Connecting to the UBC VPN */</p>
<hr />
<div>==Connecting to the UBC VPN==<br />
A Cisco "AnyConnect" VPN client can be downloaded from http:myvpn.ubc.ca.<br />
<br />
The server to connect to from the client is myvpn.ubc.ca.<br />
<br />
Log onto the VPN using your CWL credentials.<br />
<br />
If you have been granted access to the ECE VPN, add ".ece" to your CWL login. For example, if your CWL login is "spock", log on as "spock.ece".<br />
<br />
==Connecting to Services Inside the ECE firewall==<br />
<br />
Access to ECE resources such as workstations, printers, and network shares is limited to ECE subnets, the ECE VPN, and the "ubcprivate" wireless network. All other access is blocked by the ECE firewall.<br />
<br />
For access to the ECE VPN and ubcprivate, contact it@ece.ubc.ca.<br />
<br />
==See Also== <br />
* [[How To Tunnel Connections Through SSH]]</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=How_To_Use_VPN&diff=894How To Use VPN2017-04-06T20:32:02Z<p>Randyg: /* Connecting to the UBC VPN */</p>
<hr />
<div>==Connecting to the UBC VPN==<br />
A Cisco "AnyConnect" VPN client can be downloaded from http:myvpn.ubc.ca.<br />
<br />
The server to connect to from the client is myvpn.ubc.ca.<br />
<br />
Log onto the VPN using your CWL credentials.<br />
<br />
If you have been granted access to the ECE VPN, add ".ece" to your CWL login. For example, if your CWL login is "spock", login as "spock.ece".<br />
<br />
==Connecting to Services Inside the ECE firewall==<br />
<br />
Access to ECE resources such as workstations, printers, and network shares is limited to ECE subnets, the ECE VPN, and the "ubcprivate" wireless network. All other access is blocked by the ECE firewall.<br />
<br />
For access to the ECE VPN and ubcprivate, contact it@ece.ubc.ca.<br />
<br />
==See Also== <br />
* [[How To Tunnel Connections Through SSH]]</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=How_To_Use_VPN&diff=893How To Use VPN2017-04-06T20:31:14Z<p>Randyg: /* Connecting to the UBC VPN */</p>
<hr />
<div>==Connecting to the UBC VPN==<br />
A Cisco "AnyConnect" VPN client can be downloaded from http:myvpn.ubc.ca.<br />
<br />
The server to connect to from the client is myvpn.ubc.ca.<br />
<br />
Log onto the VPN using your CWL credentials.<br />
<br />
If you have been granted access to the ECE VPN and ubcprivate, add ".ece" to your CWL login. For example, if your CWL login is "spock", login as "spock.ece".<br />
<br />
==Connecting to Services Inside the ECE firewall==<br />
<br />
Access to ECE resources such as workstations, printers, and network shares is limited to ECE subnets, the ECE VPN, and the "ubcprivate" wireless network. All other access is blocked by the ECE firewall.<br />
<br />
For access to the ECE VPN and ubcprivate, contact it@ece.ubc.ca.<br />
<br />
==See Also== <br />
* [[How To Tunnel Connections Through SSH]]</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=How_To_Use_VPN&diff=892How To Use VPN2017-04-06T20:30:39Z<p>Randyg: /* Connecting to Services Inside the ECE firewall */</p>
<hr />
<div>==Connecting to the UBC VPN==<br />
A Cisco "AnyConnect" VPN client can be downloaded from http:myvpn.ubc.ca.<br />
<br />
The server to connect to from the client is myvpn.ubc.ca.<br />
<br />
Log onto the VPN using your CWL credentials.<br />
<br />
If you have been granted access to the ECE VPN, add ".ece" to your CWL login. For example, if your CWL login is "spock", login as "spock.ece".<br />
<br />
==Connecting to Services Inside the ECE firewall==<br />
<br />
Access to ECE resources such as workstations, printers, and network shares is limited to ECE subnets, the ECE VPN, and the "ubcprivate" wireless network. All other access is blocked by the ECE firewall.<br />
<br />
For access to the ECE VPN and ubcprivate, contact it@ece.ubc.ca.<br />
<br />
==See Also== <br />
* [[How To Tunnel Connections Through SSH]]</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=How_To_Use_VPN&diff=891How To Use VPN2017-04-06T20:22:07Z<p>Randyg: /* Connecting to the UBC VPN */</p>
<hr />
<div>==Connecting to the UBC VPN==<br />
A Cisco "AnyConnect" VPN client can be downloaded from http:myvpn.ubc.ca.<br />
<br />
The server to connect to from the client is myvpn.ubc.ca.<br />
<br />
Log onto the VPN using your CWL credentials.<br />
<br />
If you have been granted access to the ECE VPN, add ".ece" to your CWL login. For example, if your CWL login is "spock", login as "spock.ece".<br />
<br />
==Connecting to Services Inside the ECE firewall==<br />
Send an email to it@ece.ubc.ca to create a ticket in our help system for ECE IT Support. Just send your full name and CWL and we will add the role to your CWL that will allow you to connect through the firewall. Once we have added the role to your CWL and closed the ticket you can login to the AnyConnect VPN Client or UBCPrivate wireless service with YourCWL.ece ( i.e. johndoe.ece ) and your CWL password to connect inside of the ECE Firewall.<br />
<br />
==See Also== <br />
* [[How To Tunnel Connections Through SSH]]</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=How_To_Reset_Your_Profile&diff=886How To Reset Your Profile2016-11-12T02:07:24Z<p>Randyg: </p>
<hr />
<div>When using Windows workstations on the <tt>UBC_ECE</tt> domain, you may experience what can<br />
be described best as "corrupt profile" problems. There are many manifestations of a corrupt profile, including:<br />
* problems downloading files<br />
* problems using the Internet<br />
* problems assigning the default printer and printing PDF files<br />
<br />
The solution to these problems is to reset your profile. To reset your profile, you need to:<br />
<br />
# Logoff from Windows<br />
# Login to UNIX system (Use your neighbour's computer for a second to ssh to <tt>ssh-linux.ece.ubc.ca</tt>. You can also boot the workstations in the MCLD 358 lab into Linux for this purpose.)<br />
# Rename your profile directory with <tt>mv profile profile.save</tt>. Also, for WIndows Vista, Windows 7, and newer versions of Windows, <tt>mv profile.V2 profile.V2.save</tt>.<br />
# Logout from UNIX<br />
# Logon to Windows; you will get a warning about your profile; ignore it<br />
# Logoff from Windows; logging out is what actually creates the new profile<br />
# If necessary, logon to Windows and restore files from <tt>profile.save</tt> directory. Delete <tt>profile.save</tt> to free up disk space<br />
<br />
At this point problems with downloading files, surfing the Internet, assigning the default printer and printing PDF files should be gone. If you still have a problem, let us know by emailing ''it@ece.ubc.ca''.<br />
<br />
If this is too complicated, email ''it@ece.ubc.ca'' and we will remove your profile (brute force, but it works).<br />
<br />
Please do not save any files on the "Desktop" or in "My Documents". Files<br />
stored in these locations are copied between the PC and file server every time<br />
you log in or out. Having a large number of files in these locations will<br />
cause login times to increases. Most importantly, files left in these<br />
locations may not be reliably saved to the file server. At all times, you<br />
should store your files in your Z:-drive.<br />
<br />
Please consider changing your settings in Windows to store the minimum number<br />
of files on the "Desktop" and in "My Documents". For example, please change<br />
the settings for IE to reduce the cache to 10-20MB. Large caches will take a<br />
very long time to copy from the server, increasing login times to several<br />
minutes. Please see [[How To Keep Your Profile Small]].<br />
<br />
Also, you should stay well below your account's disk quota. If your home directory is full, Windows will fail to sync your profile with the server, causing it to become corrupted.</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=Email_Quick_Start&diff=884Email Quick Start2016-09-06T19:38:43Z<p>Randyg: /* Webmail */</p>
<hr />
<div><!--Originally written by: Derek Poon--><br />
<!--Originally written on: 2008-Mar-18--><br />
<br />
ECE accounts come with the ability to send and receive e-mail. Your e-mail<br />
address is '''username'''''@ece.ubc.ca''. (If you need a departmental account,<br />
please see [[How To Get An Account]].)<br />
<br />
Although the department supports several methods for sending and receiving<br />
e-mail, most users will find that the recommendations below will suit<br />
their needs.<br />
<br />
<br />
==Enable Maildir For Your Account==<br />
'''The instructions below assume that your account is configured to use Maildir<br />
as the mail storage format.''' Accounts created since 2008 already use Maildir<br />
by default. If you have an account created in 2007 or earlier, or if you are<br />
unsure whether you are using Maildir, please refer to [[Mbox to Maildir Conversion|Maildir Conversion]].<br />
<br />
==Webmail==<br />
Access your mail using a web browser through https://webmail.ece.ubc.ca/.<br />
<br />
If you receive an '''SMTP:535 5.7.0 Error: authentication failed: authentication failure''' when attempting to send messages, please reset your ECE account password at https://id.ece.ubc.ca<br />
<br />
==Configure Your Email Client==<br />
To read your mail using an e-mail client such as<br />
[http://www.mozilla.com/thunderbird Mozilla Thunderbird],<br />
[http://www.eudora.com/ Eudora], or<br />
[http://www.microsoft.com/windows/ie/ie6/using/oe/default.mspx Microsoft Outlook Express], use the settings below.<br />
<br />
<br />
===Receive Mail Via IMAPS===<br />
{| class="wikitable"<br />
|-<br />
! Setting<br />
! Value<br />
|-<br />
| Protocol / Server type<br />
| IMAP<br />
|-<br />
| Email address<br />
| '''username'''''@ece.ubc.ca''<br />
|-<br />
| Server hostname<br />
| ''imap.ece.ubc.ca''<br />
|-<br />
| SSL/TLS encryption<br />
| SSL<br />
|-<br />
| Port<br />
| 993<br />
|-<br />
| Authentication type<br />
| Password (Secure authentication = No)<br />
|-<br />
| Username<br />
| '''username'''<br />
|}<br />
<br />
<br />
===Send Mail Via SMTP===<br />
{| class="wikitable"<br />
|-<br />
! Setting<br />
! Value<br />
|-<br />
| Protocol / Server type<br />
| SMTP<br />
|-<br />
| Server hostname<br />
| ''mail.ece.ubc.ca''<br />
|-<br />
| SSL/TLS encryption<br />
| TLS (Note: Thunderbird use STARTTLS)<br />
|-<br />
| Port<br />
| 587<br />
|-<br />
| Server requires authentication<br />
| Yes<br />
|-<br />
| Authentication type<br />
| Plain (Secure authentication = No)<br />
|-<br />
| Username<br />
| '''username'''<br />
|}<br />
<br />
<br />
Exception for Outlook Express: Use SSL on port 465 instead of TLS on port 587.<br />
<br />
[[How To Configure Your Email Client|Specific instructions]] for configuring common email<br />
clients are also available.<br />
<br />
==See Also==<br />
* [[SMTP]]<br />
* [[IMAPS]]</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=How_To_Publish_Personal_Web_Content&diff=883How To Publish Personal Web Content2016-08-16T20:31:16Z<p>Randyg: </p>
<hr />
<div><!--Originally written on: 2005-Dec-14--><br />
<br />
Create the following directory tree in your home directory:<br />
<br />
{| class="wikitable"<br />
|-<br />
! Directory<br />
! Description<br />
! Command To Change Permission<br />
|-<br />
| ''etc/''<br />
| your ''etc'' directory<br />
| chmod o+x etc/<br />
|-<br />
| ''etc/www/''<br />
| your document root<br />
| chmod o+x etc/www/<br />
|-<br />
| ''etc/www/index.html''<br />
| your public home page<br />
| chmod o+r etc/www/index.html<br />
|}<br />
<br />
Ensure that ''~/'', ''~/etc/'', ''~/etc/www/'', and all subdirectories of<br />
''~/etc/www'' are world executable and that all files in ''~/etc/www/'' and<br />
below are world readable. See the above table for the commands to use to<br />
change the permissions. You may wish to read<br />
[[How To Secure Your Home Directory]].<br />
<br />
Populate your ''~/etc/www/'' directory with the web content that you wish to<br />
publish to the web. The file served up the Apache web server as your personal<br />
web site's home page is ''~/etc/www/index.html''.<br />
<br />
You can access your personal web site using the following url:<br />
<br />
<nowiki>http://www.ece.ubc.ca/~<your username></nowiki><br />
<br />
For example, if your username is janedoe, then your personal web site could be<br />
accessed using:<br />
<br />
<nowiki>http://www.ece.ubc.ca/~janedoe</nowiki><br />
<br />
<br />
You may be interested in reading [[How To Password Protect Personal Web Content]].</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=How_To_Publish_Personal_Web_Content&diff=882How To Publish Personal Web Content2016-08-16T20:30:27Z<p>Randyg: </p>
<hr />
<div><!--Originally written on: 2005-Dec-14--><br />
<br />
Create the following directory tree in your home directory:<br />
<br />
{| class="wikitable"<br />
|-<br />
! Directory<br />
! Description<br />
! Command To Change Permission<br />
|-<br />
| ''etc/''<br />
| your ''etc'' directory<br />
| chmod o+x ~/etc/<br />
|-<br />
| ''etc/www/''<br />
| your document root<br />
| chmod o+x ~/etc/www/<br />
|-<br />
| ''etc/www/index.html''<br />
| your public home page<br />
| chmod o+r ~/etc/www/index.html<br />
|}<br />
<br />
Ensure that ''~/'', ''~/etc/'', ''~/etc/www/'', and all subdirectories of<br />
''~/etc/www'' are world executable and that all files in ''~/etc/www/'' and<br />
below are world readable. See the above table for the commands to use to<br />
change the permissions. You may wish to read<br />
[[How To Secure Your Home Directory]].<br />
<br />
Populate your ''~/etc/www/'' directory with the web content that you wish to<br />
publish to the web. The file served up the Apache web server as your personal<br />
web site's home page is ''~/etc/www/index.html''.<br />
<br />
You can access your personal web site using the following url:<br />
<br />
<nowiki>http://www.ece.ubc.ca/~<your username></nowiki><br />
<br />
For example, if your username is janedoe, then your personal web site could be<br />
accessed using:<br />
<br />
<nowiki>http://www.ece.ubc.ca/~janedoe</nowiki><br />
<br />
<br />
You may be interested in reading [[How To Password Protect Personal Web Content]].</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=Main_Page&diff=881Main Page2016-08-03T17:42:43Z<p>Randyg: /* ECE Information Technology Services */</p>
<hr />
<div><!--Originally written on: 2008-Jan-25--><br />
==ECE Information Technology Services==<br />
<br />
Please select one of the HOWTO collections:<br />
<br />
<dl><br />
<dt>[[HOWTOs For Users]]<br />
<dd>HOWTOs for all users of ECE computing infrastructure<br />
<dt>[[HOWTOs For Researchers]]<br />
<dd>HOWTOs for the ECE research community<br />
<dt>[[HOWTOs For Instructors]]<br />
<dd>HOWTOs for the ECE teaching community<br />
</dl><br />
<br />
==Announcements==<br />
<dl><br />
<dt>[[Teamviewer outage (Jun 1, 2016)]]<br />
<dd>Due to widespread reports that unauthorized users have been able to remotely control computers through TeamViewer, we have taken the precaution of blocking TeamViewer on the ECE network.<br />
<br />
<dt>[[SMB server out of memory (Feb 27, 2016)]]<br />
<dd>The authentication and file server for the UBC_ECE domain started running out of memory around 2016-02-27 11:43. It was restarted at 2016-02-29 02:10.<br />
<br />
<dt>[[Kaiser 3rd floor network outage (Feb 24, 2016)]]<br />
<dd>Network access via wired Ethernet was not working on much of the Kaiser 3rd floor (resolved).<br />
<br />
<dt>[[Malicious email (Feb 11, 2016)]]<br />
<dd>If you have received an email with subject "Scan from KM1650" and attachment "=SCAN7318_000.DOC" please do not open it. The attachment contains a trojan. <br />
<br />
<dt>[[Change to access to IEEExplore from off-campus]]<br />
<dd>Please be aware that the Library no longer provides access to IEEExplore through myVPN. Off-campus users should now use EZproxy instead:<br />
<br />
https://login.ezproxy.library.ubc.ca/login?qurl=http%3a%2f%2fwww.library.ubc.ca<br />
<br />
http://ezproxy.library.ubc.ca/login?url=http://ieeexplore.ieee.org/Xplore/DynWel.jsp<br />
<br />
Please note that access through EZproxy is available only to current UBC students, staff, and faculty.<br />
<br />
</dl></div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=How_To_Report_A_Problem&diff=880How To Report A Problem2016-06-20T06:17:54Z<p>Randyg: /* How To Report A Problem */</p>
<hr />
<div><!--Originally written on: 2009-Jan-14--><br />
<br />
==Before Contacting Us==<br />
Please try using the information contained on the pages of this website to<br />
solve your problem before sending your request.<br />
<br />
<br />
==How To Report A Problem==<br />
To report a problem or to request service from departmental IT staff, please<br />
send an email to it@ece.ubc.ca. In the subject line of the email, briefly<br />
describe the type of problem (e.g.: "can't change password"). In the body of<br />
the email, list as many details as possible<br />
<br />
You will receive an automated reply from the trouble ticket system shortly<br />
after you report your problem or request. Save this email because it will<br />
contain an automatically assigned ticket identification number. The<br />
departmental IT staff will be notified of the new ticket and one of us will<br />
respond to you.<br />
<br />
<br />
===Details To Include===<br />
When you report problems, include this information in the body of the email:<br />
* Subject: [SHORT_PROBLEM_DESCRIPTION]<br />
* Login name: [LOGIN_NAME] ([AFFILIATION])<br />
* Supervisor: [FULL_NAME]<br />
* Computer: [NAME] [OS]<br />
* Location: [BUILDING] [ROOM/LAB/OFFICE]<br />
* Problem description: [DESCRIPTION]<br />
* Error message: [ERROR_MESSAGE]<br />
* Note: [NOTE]<br />
<br />
<br />
===Examples===<br />
====Example 1:====<br />
* Subject: Can not access drive Z:<br />
* Login name: johnm (undergrad)<br />
* Supervisor: Dr. Paul Horowitz<br />
* Computer: Burnaby Win7<br />
* Location: MCLD LAB 358<br />
* Problem description: Can not access drive Z:<br />
* Error message: Can not connect to server<br />
<br />
====Example 2:====<br />
* Subject: Can not install PDF995 software<br />
* Login name: johnm (grad)<br />
* Supervisor: Dr. Paul Horowitz<br />
* Computer: stellar Win7<br />
* Location: CISCR LAB 388<br />
* Problem description: Can not install PDF955 (free software)<br />
* Error message: You do not have administrator access<br />
* Note: Software can be downloaded from <nowiki>http://www.pdf995.com/</nowiki></div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=Main_Page&diff=877Main Page2016-06-01T19:19:39Z<p>Randyg: /* Announcements */</p>
<hr />
<div><!--Originally written on: 2008-Jan-25--><br />
==ECE Information Technology Services==<br />
<br />
Please select one of the HOWTO collections:<br />
<br />
<dl><br />
<dt>[[HOWTOs For Users]]<br />
<dd>HOWTOs for all users of ECE computing infrastructure<br />
<dt>[[HOWTOs For Researchers]]<br />
<dd>HOWTOs for the ECE research community<br />
<dt>[[HOWTOs For Instructors]]<br />
<dd>HOWTOs for the ECE teaching community<br />
</dl><br />
<br />
==ECE Information Technology Services==<br />
<br />
Please select one of the HOWTO collections:<br />
<br />
<dl><br />
<dt>[[HOWTOs For Users]]<br />
<dd>HOWTOs for all users of ECE computing infrastructure<br />
<dt>[[HOWTOs For Researchers]]<br />
<dd>HOWTOs for the ECE research community<br />
<dt>[[HOWTOs For Instructors]]<br />
<dd>HOWTOs for the ECE teaching community<br />
</dl><br />
<br />
==Announcements==<br />
<dl><br />
<dt>[[Teamviewer outage (Jun 1, 2016)]]<br />
<dd>Earlier today, users may have experienced problems with connecting to their workstations using Teamviewer. Teamviewer reports that the issue has been resolved.<br />
<br />
http://canadianoutages.com/status/teamviewer<br />
<br />
https://twitter.com/TeamViewer<br />
<br />
<dt>[[SMB server out of memory (Feb 27, 2016)]]<br />
<dd>The authentication and file server for the UBC_ECE domain started running out of memory around 2016-02-27 11:43. It was restarted at 2016-02-29 02:10.<br />
<br />
<dt>[[Kaiser 3rd floor network outage (Feb 24, 2016)]]<br />
<dd>Network access via wired Ethernet was not working on much of the Kaiser 3rd floor (resolved).<br />
<br />
<dt>[[Malicious email (Feb 11, 2016)]]<br />
<dd>If you have received an email with subject "Scan from KM1650" and attachment "=SCAN7318_000.DOC" please do not open it. The attachment contains a trojan. <br />
<br />
<dt>[[Change to access to IEEExplore from off-campus]]<br />
<dd>Please be aware that the Library no longer provides access to IEEExplore through myVPN. Off-campus users should now use EZproxy instead:<br />
<br />
https://login.ezproxy.library.ubc.ca/login?qurl=http%3a%2f%2fwww.library.ubc.ca<br />
<br />
http://ezproxy.library.ubc.ca/login?url=http://ieeexplore.ieee.org/Xplore/DynWel.jsp<br />
<br />
Please note that access through EZproxy is available only to current UBC students, staff, and faculty.<br />
<br />
</dl></div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=Email_Quick_Start&diff=869Email Quick Start2016-03-13T19:09:38Z<p>Randyg: /* Webmail */</p>
<hr />
<div><!--Originally written by: Derek Poon--><br />
<!--Originally written on: 2008-Mar-18--><br />
<br />
ECE accounts come with the ability to send and receive e-mail. Your e-mail<br />
address is '''username'''''@ece.ubc.ca''. (If you need a departmental account,<br />
please see [[How To Get An Account]].)<br />
<br />
Although the department supports several methods for sending and receiving<br />
e-mail, most users will find that the recommendations below will suit<br />
their needs.<br />
<br />
<br />
==Enable Maildir For Your Account==<br />
'''The instructions below assume that your account is configured to use Maildir<br />
as the mail storage format.''' Accounts created since 2008 already use Maildir<br />
by default. If you have an account created in 2007 or earlier, or if you are<br />
unsure whether you are using Maildir, please refer to [[Mbox to Maildir Conversion|Maildir Conversion]].<br />
<br />
==Webmail==<br />
Access your mail using a web browser through https://webmail2.ece.ubc.ca/.<br />
<br />
If you receive an '''SMTP:535 5.7.0 Error: authentication failed: authentication failure''' when attempting to send messages, please reset your ECE account password at https://id.ece.ubc.ca<br />
<br />
==Configure Your Email Client==<br />
To read your mail using an e-mail client such as<br />
[http://www.mozilla.com/thunderbird Mozilla Thunderbird],<br />
[http://www.eudora.com/ Eudora], or<br />
[http://www.microsoft.com/windows/ie/ie6/using/oe/default.mspx Microsoft Outlook Express], use the settings below.<br />
<br />
<br />
===Receive Mail Via IMAPS===<br />
{| class="wikitable"<br />
|-<br />
! Setting<br />
! Value<br />
|-<br />
| Protocol / Server type<br />
| IMAP<br />
|-<br />
| Email address<br />
| '''username'''''@ece.ubc.ca''<br />
|-<br />
| Server hostname<br />
| ''imap.ece.ubc.ca''<br />
|-<br />
| SSL/TLS encryption<br />
| SSL<br />
|-<br />
| Port<br />
| 993<br />
|-<br />
| Authentication type<br />
| Password (Secure authentication = No)<br />
|-<br />
| Username<br />
| '''username'''<br />
|}<br />
<br />
<br />
===Send Mail Via SMTP===<br />
{| class="wikitable"<br />
|-<br />
! Setting<br />
! Value<br />
|-<br />
| Protocol / Server type<br />
| SMTP<br />
|-<br />
| Server hostname<br />
| ''mail.ece.ubc.ca''<br />
|-<br />
| SSL/TLS encryption<br />
| TLS (Note: Thunderbird use STARTTLS)<br />
|-<br />
| Port<br />
| 587<br />
|-<br />
| Server requires authentication<br />
| Yes<br />
|-<br />
| Authentication type<br />
| Plain (Secure authentication = No)<br />
|-<br />
| Username<br />
| '''username'''<br />
|}<br />
<br />
<br />
Exception for Outlook Express: Use SSL on port 465 instead of TLS on port 587.<br />
<br />
[[How To Configure Your Email Client|Specific instructions]] for configuring common email<br />
clients are also available.<br />
<br />
==See Also==<br />
* [[SMTP]]<br />
* [[IMAPS]]</div>Randyghttps://help.ece.ubc.ca/mediawiki/index.php?title=Main_Page&diff=857Main Page2016-02-11T17:43:00Z<p>Randyg: /* Announcements */</p>
<hr />
<div><!--Originally written on: 2008-Jan-25--><br />
==ECE Information Technology Services==<br />
<br />
Please select one of the HOWTO collections:<br />
<br />
<dl><br />
<dt>[[HOWTOs For Users]]<br />
<dd>HOWTOs for all users of ECE computing infrastructure<br />
<dt>[[HOWTOs For Researchers]]<br />
<dd>HOWTOs for the ECE research community<br />
<dt>[[HOWTOs For Instructors]]<br />
<dd>HOWTOs for the ECE teaching community<br />
</dl><br />
<br />
==ECE Information Technology Services==<br />
<br />
Please select one of the HOWTO collections:<br />
<br />
<dl><br />
<dt>[[HOWTOs For Users]]<br />
<dd>HOWTOs for all users of ECE computing infrastructure<br />
<dt>[[HOWTOs For Researchers]]<br />
<dd>HOWTOs for the ECE research community<br />
<dt>[[HOWTOs For Instructors]]<br />
<dd>HOWTOs for the ECE teaching community<br />
</dl><br />
<br />
==Announcements==<br />
<dl><br />
<br />
<br />
<dt>[[Malicious email (Feb 11, 2016)]]<br />
<dd>If you have received an email with subject "Scan from KM1650" and attachment "=SCAN7318_000.DOC" please do not open it. The attachment contains a trojan. <br />
<br />
<dt>[[Power Interruption (Sept. 13, 2015)]]<br />
<dd>We experienced a major power outage yesterday, Sunday September 13th, which affected many Applied Sciences buildings including KAIS and MCLD. The power was restored after 4pm. There may be local impacts that we are not aware of so please report any issues to help@ece.ubc.ca.<br />
<br />
<dt>[[ECE mail delivery delays, (Sep 9-10, 2015)]]<br />
<dd>E-mail delivery to @ece.ubc.ca addresses was delayed from Sep 9 around 4 pm until Sep 10 10:30 am. Apologies for the inconvenience.<br />
<br />
<dt>[[ECE Storage Migration (Aug 15 and Aug 22, 2015)]]<br />
<dd>ECE IT will be performing a series of data migrations this August to move data from the Klinck Data Centre to the new University Data Centre. Various ECE services may be unavailable during each of the two outage windows. Users are requested to logout from all sessions before each outage. Workstations may need to be rebooted afterwards.<br />
<br />
<dt>[[Change to access to IEEExplore from off-campus]]<br />
<dd>Please be aware that the Library no longer provides access to IEEExplore through myVPN. Off-campus users should now use EZproxy instead:<br />
<br />
https://login.ezproxy.library.ubc.ca/login?qurl=http%3a%2f%2fwww.library.ubc.ca<br />
<br />
http://ezproxy.library.ubc.ca/login?url=http://ieeexplore.ieee.org/Xplore/DynWel.jsp<br />
<br />
Please note that access through EZproxy is available only to current UBC students, staff, and faculty.<br />
<br />
<dt>[[SSH server upgrade to Ubuntu 14.04]]<br />
<dd>The ssh-linux servers are scheduled to be replaced. Most users should not experience any disruption. You can help test the new server and report any problems.<br />
<br />
</dl></div>Randyg