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==Announcements==
 
==Announcements==
 
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<dt>[[Hostname resolution issue (June 2014)]]
 
<dd>Due to a version control system bug affecting ECE's network management tool, a limited number of host records were unintentionally removed from ECE DNS, resulting in some users being unable to resolve named hosts (e.g., hostname.ece.ubc.ca> starting ~10pm on June 13th. The underlying issue was identified at ~3:30am, June 16. However, due to a CFEngine service failure, ECE DNS did not receive a record update until 12:30pm on June 16th 2014. This issue is now resolved.
 
  
<dt>[[Spear Phishing Attack (June 2014)]]
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<dt>[[ICICS X-wing power outage (Mar 1, 2025)]]
<dd>There has been a spear phishing attempt against ECE account holdersPlease ignore a false message purportedly signed by Andre Ivanov, and if you have fallen for the attack, please change your password immediately.
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<dd>There is a full-building electrical shutdown scheduled for the ICICS X-wing on Saturday March 1 2025, from 06:30 am to 10:30 amThis outage also affects for Hugh Dempster Pavilion, but not the ICICS main building.  Computers should be shut down in advance of this outage to prevent damage and heat buildup.
  
<dt>[[MCLD/ICICS electrical shutdown affecting ECE IT services (May 31, 2014 6am - 6pm)|MCLD/ICICS electrical shutdown affecting ECE IT services (May 31, 2014 6am – 6pm)]]
 
<dd>As a consequence of electrical maintenance affecting both the MacLeod & ICICS buildings, almost all ECE IT services (e.g., e-mail, RT, SSH cluster, home directories) will be unavailable between 6:00am-6:00pm on May 31st. As of 10:30pm core services are back online.
 
 
<dt>[[ECE Mail, Storage & Web Outage (May 30, 2014)|ECE Mail, Storage & Web Outage (May 30, 2014)]]
 
<dd>An authentication service error this afternoon resulted in outages for several ECE core services, including e-mail, storage and some web sites. The underlying issue was addressed and services are returning to normal operation. Users of ECE Linux-based systems may need to reboot their devices, or re-authenticate to their SSH sessions in order access their home and group directories.
 
 
<dt>[[ECE Mail Service - Webmail Disruption (May 30, 2014)|ECE Mail Service - Webmail Disruption (May 30, 2014)]]
 
<dd>Some users reported problems sending mail using ECE's Ilohamail webmail interface. Receiving mail was unaffected. This issue is now resolved.
 
 
<dt>[[SolidWorks Network License Manager (Mar 2014)|SolidWorks Network License Manager (Mar 5, 2014)]]
 
<dd>Some users have reported difficulties operating SolidWorks when configured with the triad network license manager. The ECE Engineering Services and IT Support Teams are investigating the matter. Updates will be posted here.
 
 
<dt>[[MATLAB Licensing (Feb 2014)|MATLAB Licensing (Feb 21, 2014)]]
 
<dd>Some users have reported a periodic license manager error when attempting to use MATLAB. Additional details are now available.
 
 
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Latest revision as of 02:51, 28 February 2025

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Announcements

ICICS X-wing power outage (Mar 1, 2025)
There is a full-building electrical shutdown scheduled for the ICICS X-wing on Saturday March 1 2025, from 06:30 am to 10:30 am. This outage also affects for Hugh Dempster Pavilion, but not the ICICS main building. Computers should be shut down in advance of this outage to prevent damage and heat buildup.