How To Obtain A Network Connection

From ECE Information Technology Services
Revision as of 15:01, 15 May 2009 by Jazminl (talk | contribs) (New Page)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to navigationJump to search


You can connect your computer to the network using an Ethernet or wireless link.


Ethernet Link

If you work in an ECE office or lab, please register your computer with us. You will then be able to connect your device directly to the ECE network using an Ethernet cable.

Please submit a service request (see How To Report A Problem) containing the following information:

  • Supervisor\'s Name: [SUPERVISOR\'S NAME]
  • Your Name: [FULL NAME]
  • ECE Account ID: [ACCOUNT ID]
  • Building and Room: [BUILDING NAME AND ROOM NUMBER]
  • Wall Jack\'s CCT Number: [CCT NUMBER]
  • Computer\'s ECE Asset Number (if applicable): [ASSET NUMBER]
  • Computer\'s MAC Address: [MAC ADDRESS]
  • Prefered Hostname: [HOSTNAME]
  • Machine Type: [DESKTOP / LAPTOP / PRINTER / OTHER]

We may issue dynamic IP addresses. If you need a static IP address for your machine, briefly explain why.

MAC addresses (6 pairs of hexadecimal digits of the form xx:xx:xx:xx:xx:xx or xx-xx-xx-xx-xx-xx) can be found via one of the commands listed below:

  • Windows 95/98: winipcfg
  • Windows 2000/XP: ipconfig /all
  • Linux, Mac OS X: /sbin/ifconfig -a


Wireless Link

Alternatively, you can connect to the UBC wireless network. The wireless network is managed by UBC IT, so please contact them if you need assistance.

When connected wirelessly, your computer will be outside the ECE network. Therefore, ECE-only services, such as our intranet site, will not be available to you unless you use a VPN.