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ECE Information Technology Services

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HOWTOs For Users

HOWTOs for all users of ECE computing infrastructure

HOWTOs For Researchers

HOWTOs for the ECE research community

HOWTOs For Instructors

HOWTOs for the ECE teaching community

Announcements

Spear Phishing Attack (June 2014)

There has been a spear phishing attempt against ECE account holders. Please ignore a false message purportedly signed by Andre Ivanov, and if you have fallen for the attack, please change your password immediately.

MCLD/ICICS electrical shutdown affecting ECE IT services (May 31, 2014 6am – 6pm)

As a consequence of electrical maintenance affecting both the MacLeod & ICICS buildings, almost all ECE IT services (e.g., e-mail, RT, SSH cluster, home directories) will be unavailable between 6:00am-6:00pm on May 31st. As of 10:30pm core services are back online.

ECE Mail, Storage & Web Outage (May 30, 2014)

An authentication service error this afternoon resulted in outages for several ECE core services, including e-mail, storage and some web sites. The underlying issue was addressed and services are returning to normal operation. Users of ECE Linux-based systems may need to reboot their devices, or re-authenticate to their SSH sessions in order access their home and group directories.

ECE Mail Service - Webmail Disruption (May 30, 2014)

Some users reported problems sending mail using ECE's Ilohamail webmail interface. Receiving mail was unaffected. This issue is now resolved.

SolidWorks Network License Manager (Mar 5, 2014)

Some users have reported difficulties operating SolidWorks when configured with the triad network license manager. The ECE Engineering Services and IT Support Teams are investigating the matter. Updates will be posted here.

MATLAB Licensing (Feb 21, 2014)

Some users have reported a periodic license manager error when attempting to use MATLAB. Additional details are now available.