Difference between revisions of "Database server down (Jan 2014)"

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The ECE database server was down on 2014-01-25 from 7 am. Multiple services, including the RT ticket system and some websites, were unavailable as a result.
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The ECE database server was down on 2014-01-25 from 7 am. No data was lost, but multiple services, including the RT ticket system and some websites, were unavailable for some time as a result.
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The PostgreSQL server (affecting [https://webrt.ece.ubc.ca RT] and [https://mrbs.ece.ubc.ca MRBS], among other systems), was restored at 2014-01-25 14:00.
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The MySQL server (affecting [http://www.ece.ubc.ca www.ece.ubc.ca], among other systems), was restored at 2014-01-26 14:00.

Revision as of 15:11, 26 January 2014

The ECE database server was down on 2014-01-25 from 7 am. No data was lost, but multiple services, including the RT ticket system and some websites, were unavailable for some time as a result.

The PostgreSQL server (affecting RT and MRBS, among other systems), was restored at 2014-01-25 14:00.

The MySQL server (affecting www.ece.ubc.ca, among other systems), was restored at 2014-01-26 14:00.