Difference between revisions of "Kaiser 3rd floor network outage (Feb 24, 2016)"

From ECE Information Technology Services
Jump to navigationJump to search
m
(Resolved)
 
Line 6: Line 6:
 
<dt>2016-02-24 23:00
 
<dt>2016-02-24 23:00
 
<dd>We are working on diagnosing the issue, but have not identified a cause yet.
 
<dd>We are working on diagnosing the issue, but have not identified a cause yet.
 +
 +
<dt>2016-02-25 13:30
 +
<dd>Network switches were rebooted, and the network is functioning normally.  We suspect that a variation in voltage resulting from the weekend power outage had caused the switch to go into an unstable state.
 
</dl>
 
</dl>

Latest revision as of 13:46, 25 February 2016

Network access via wired Ethernet is not working on much of the Kaiser 3rd floor (everything north of the atrium).

The wireless network should be working. We suggest that users in the affected areas bring a laptop so that they may use the ubcsecure or ubcprivate networks while we continue to troubleshoot the problem.

2016-02-24 23:00
We are working on diagnosing the issue, but have not identified a cause yet.
2016-02-25 13:30
Network switches were rebooted, and the network is functioning normally. We suspect that a variation in voltage resulting from the weekend power outage had caused the switch to go into an unstable state.