Difference between revisions of "Kaiser Server Room Network Failure (Mar 2013)"
From ECE Information Technology Services
Jump to navigationJump to search (Repeat incident 2013-03-22) |
(Service restored 2013-02-22) |
||
| (One intermediate revision by the same user not shown) | |||
| Line 11: | Line 11: | ||
* Several research groups' servers hosted in the Kaiser server room | * Several research groups' servers hosted in the Kaiser server room | ||
| − | + | === Update 22 March 2013 === | |
| − | + | The same network switch failed again 22 March 19:33. We have confirmed that it is due to failing hardware, and have replaced it with another unit. Service was restored just before midnight. | |
| − | The same network switch failed again 22 March 19:33. We | ||
Latest revision as of 01:48, 23 March 2013
At 2 am on 21 March 2013, a network switch in the Kaiser server room spontaneously failed. Service was restored at 4:15 am by power-cycling the switch.
As a result, the following services were unavailable during the outage:
- Authentication to the UBC_ECE domain
- The ability to change account passwords
- ssh-linux5, ssh-linux6, ssh-linux7
- Electronic Software Distribution
- Graduate Application Data Store
- Several software license servers
- CMC CAD tools
- Several research groups' servers hosted in the Kaiser server room
Update 22 March 2013
The same network switch failed again 22 March 19:33. We have confirmed that it is due to failing hardware, and have replaced it with another unit. Service was restored just before midnight.
