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==Announcements==
 
==Announcements==
 
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<dt>[[ECE website (www.ece.ubc.ca) was down (Apr 2014)|ECE website (www.ece.ubc.ca) was down (Apr 9, 2014)]]
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<dt>[[Kaiser power outage (February 20, 2021)]]
<dd>The ECE departmental website was affected by a database connectivity issue, starting just before 3:19pm, April 9, 2014. The website found at www.ece.ubc.ca was not available for ~2 hours.
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<dd>There is a power outage planned for the Kaiser building on Saturday, February 20, from 10 am to 2 pm. This outage is necessary as part of the MacLeod construction project.
<dt>[[Network DHCP misconfiguration (Apr 2014)|Network DHCP misconfiguration (Apr 8, 2014)]]
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<dd>Due to a switch auto-configuration error, an unauthorized DHCP server was introduced on a single ECE VLAN. This resulted in incorrect IPv4 address lease allocations for some hosts on the 4th floor of the Kaiser Building, with a few individuals reporting difficulty accessing the local network and internet by wire. The situation is now corrected.
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<dt>[[File and mail migration (2020)]]
<dt>[[Database server outage (Apr 2014)|Database Server Outage (Apr 8, 2014)]]
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<dd>In October and November 2020, ECE IT will be performing migrations of two major systems that will affect ECE usersA file migration involves some disruption during each user's cutover period.  The ECE e-mail migration will happen seamlessly and with negligible disruption for the majority of users.
<dd>Due to an unexpected complication from a configuration change, the ECE PostgreSQL database server was unavailable between 05:20 and 05:50.  Dependent services such as Request Tracker and MRBS were temporarily unavailable as a result.
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<dt>[[ECE E-mail Service - Message Delivery Delays (Apr 2014)|ECE E-mail Service - Message Delivery Delays (Apr 2, 2014)]]
 
<dd>The ECE e-mail service experienced demand overload in the morning of April 2nd, 2014. The ECE mail delivery queue was reduced to serviceable levels as of 12pm, April 2nd, 2014.
 
<dt>[[Upcoming Change - Shared group data move to UBC TeamShare (Apr 2014)|Upcoming Change - Shared group data move to UBC TeamShare (April 7, 2014)]]
 
<dd>Shared group data for administrative and engineering services groups will move from the ECE file server to UBC's TeamShare file sharing service on April 7th, 2014.
 
<dt>[[Default Debian Shell - dash to bash - change successful (Mar 2014)|Default Debian Linux Shell - dash to bash - change successful (Mar 26, 2014)]]
 
<dd>The default shell for all ECE-managed Debian Linux workstations and servers was successfully changed from ''dash'' to ''bash'' on March 26th, 2014.
 
<dt>[[ECE E-mail Service - Message Delivery Delays & Rejections (Mar 2014)|ECE E-mail Service - Message Delivery Delays & Rejections (Mar 14, 2014)]]
 
<dd>The ECE e-mail service experienced demand overload starting ~11:30am today. The cause has been determined, and the issue was resolved at ~3:00pm PDT on March 14, 2014.
 
<dt>[[Storage Authorization Failure (Mar 2014)|Storage Authorization Failure (Mar 13, 2014)]]
 
<dd>ECE's authentication system experienced a service error starting ~2pm today. The error prevented access to NFS storage exports, and affected multiple ECE services. The issue was resolved ~3:45pm today.
 
<dt>[[SolidWorks Network License Manager (Mar 2014)|SolidWorks Network License Manager (Mar 5, 2014)]]
 
<dd>Some users have reported difficulties operating SolidWorks when configured with the triad network license manager. The ECE Engineering Services and IT Support Teams are investigating the matter. Updates will be posted here.
 
<dt>[[Critical Security Update for Apple Products (Feb 2014)|Critical Security Update for Apple Products (Feb 27, 2014)]]
 
<dd>Apple has recently released the latest version of operating systems for desktop (OS X Mavericks v10.9.2) and mobile (iOS 7.0.6 and 6.1.6) which resolves a critical security issue that affects the ability to securely send sensitive data over the internet. Update instructions are available.
 
<dt>[[MATLAB Licensing (Feb 2014)|MATLAB Licensing (Feb 21, 2014)]]
 
<dd>Some users have reported a periodic license manager error when attempting to use MATLAB. Additional details are now available.
 
<dt>[[GADS Access (Feb 2014)|GADS Access (Feb 13, 2014)]]
 
<dd>Some users have reported difficulty logging into the Graduate Application Database service. Users should be aware that GADS is only accessible from the ECE network.
 
<dt>[[Network Security Audit (Feb 2014)|Network Security Audit (Feb 11-21, 2014)]]
 
<dd>All ECE TCP/IP networks will experience internal and external network security scans at various times starting February 11th and ending February 21st 2014.
 
<dt>[[E-mail Service Change (Feb 2014)|E-mail Service Change (Feb 5, 2014)]]
 
<dd>The ECE E-mail service will undergo maintenance on Wednesday, February 5th from 8:00pm-8:30pm to introduce a security-enhanced mail relay. No service outage is expected.
 
<dt>[[Database server down (Jan 2014)|Database server down (Jan 25, 2014)]]
 
<dd>The ECE database server was down from 7 amMultiple services, including the RT ticket system and some websites, were unavailable as a result.  Service should now be back to normal.
 
<dt>[[SMB server down (Jan 2014)|SMB server down (Jan 22, 2014)]]
 
<dd>The SMB server, which acts as the authentication and file server for the <tt>UBC_ECE</tt> domain, was unavailable from noon to 12:40 due to a disk failureApologies for any inconvenience.
 
<dt>[[mail.ece.ubc.ca down (Oct 10, 2013)]]
 
<dd>The ECE mail server was down from 4 am to 11:50.  Apologies for any inconvenience.
 
<dt>[[Spam/phishing/mail delivery problems (Apr 2013)|Spam/phishing/mail delivery problems (Apr 15, 2013; updated May 21, 2013)]]
 
<dt>[[Spear phishing attack]]
 
<dd>Fraudsters have been launching a spear-phishing attack against ECE and FAS e-mail users.  Please disregard messages asking you to log in on non-ECE and unencrypted websites.  If you have fallen for the scam, change your password immediately. [[Spear phishing attack|Learn more…]]
 
<dt>[[Spam/phishing/mail delivery problems (Apr 2013)|Spam/phishing/mail delivery problems (Apr 15, 2013; updated May 21, 2013)]]
 
<dd>One ECE user's account was compromised after divulging his/her password in a phishing attack, and was used to send spam.  As a result of this incident, mail from ECE is currently being rejected by some e-mail providers, including GMail, Hotmail, and Comcast.
 
 
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Revision as of 17:41, 19 February 2021

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Announcements

Kaiser power outage (February 20, 2021)
There is a power outage planned for the Kaiser building on Saturday, February 20, from 10 am to 2 pm. This outage is necessary as part of the MacLeod construction project.
File and mail migration (2020)
In October and November 2020, ECE IT will be performing migrations of two major systems that will affect ECE users. A file migration involves some disruption during each user's cutover period. The ECE e-mail migration will happen seamlessly and with negligible disruption for the majority of users.