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<!--Originally written on: 2008-Jan-25-->
 
<!--Originally written on: 2008-Jan-25-->
==ECE Information Technology Services==
 
 
Please select one of the HOWTO collections:
 
 
<dl>
 
<dt>[[HOWTOs For Users]]
 
<dd>HOWTOs for all users of ECE computing infrastructure
 
<dt>[[HOWTOs For Researchers]]
 
<dd>HOWTOs for the ECE research community
 
<dt>[[HOWTOs For Instructors]]
 
<dd>HOWTOs for the ECE teaching community
 
</dl>
 
 
 
==ECE Information Technology Services==
 
==ECE Information Technology Services==
  
Line 29: Line 16:
 
<dl>
 
<dl>
  
<dt>[[Spear phishing attempt (Dec. 8, 2015)]]
+
<dt>[[ECE Email Service Disruption (Jan 5, 2024)]]
<dd>We have received reports of fraudulent emails directing recipients to a bogus website pretending to be an ECE Webmail gateway. The emails are now being blocked, but should you have received one please do not respond to it.
+
<dd>There was a technical issue on ECE incoming email service between Jan 4 17:40 and Jan 5 16:20. During the disruption some emails addressed to @ece.ubc.ca e-mail addresses were rejected; we expect that the sender's mail server would likely have retried and eventually delivered them. Emails from mail.ubc.ca and from RT system have been delivered with a delay.
 
 
<dt>[[Power Interruption (Sept. 13, 2015)]]
 
<dd>We experienced a major power outage yesterday, Sunday September 13th, which affected many Applied Sciences buildings including KAIS and MCLD. The power was restored after 4pm.  There may be local impacts that we are not aware of so please report any issues to help@ece.ubc.ca.
 
 
 
<dt>[[ECE mail delivery delays, (Sep 9-10, 2015)]]
 
<dd>E-mail delivery to @ece.ubc.ca addresses was delayed from Sep 9 around 4 pm until Sep 10 10:30 am.  Apologies for the inconvenience.
 
  
<dt>[[ECE Storage Migration (Aug 15 and Aug 22, 2015)]]
+
<dt>[[MFA Rollout]]
<dd>ECE IT will be performing a series of data migrations this August to move data from the Klinck Data Centre to the new University Data Centre. Various ECE services may be unavailable during each of the two outage windows.  Users are requested to logout from all sessions before each outage.  Workstations may need to be rebooted afterwards.
+
<dd>On December 4th, 2023, UBC IT will enable Multi-Factor Authentication (MFA) for the ECE myVPN pool. If you use ECE myVPN to get access to software for your studies, work, or research, you will need to use a modified procedure to log in. This additional security will prevent coordinated attacks against UBC systems.
  
<dt>[[Change to access to IEEExplore from off-campus]]
+
<dt>[[Replacement of McAfee Encryption Management Service]]
<dd>Please be aware that the Library no longer provides access to IEEExplore through myVPN. Off-campus users should now use EZproxy instead:
+
<dd>Until recently, UBCIT has been using the McAfee Encryption Management Service to help keep track of the keys used to encrypt the storage devices of many computers at ECE running Windows. UBCIT has retired this service and is now using new tools for key management.  In some cases, implementation of the change will require IT staff to briefly access your computer and make some changes to its configuration. IT staff will be contacting affected users to arrange a convenient time for this.
  
https://login.ezproxy.library.ubc.ca/login?qurl=http%3a%2f%2fwww.library.ubc.ca
+
<dt>[[Kaiser power outage (February 20, 2021)]]
 +
<dd>There is a power outage planned for the Kaiser building on Saturday, February 20, from 10 am to 2 pm. This outage is necessary as part of the MacLeod construction project.
  
http://ezproxy.library.ubc.ca/login?url=http://ieeexplore.ieee.org/Xplore/DynWel.jsp
+
<dt>[[File and mail migration (2020)]]
 +
<dd>In October and November 2020, ECE IT will be performing migrations of two major systems that will affect ECE users. A file migration involves some disruption during each user's cutover period. The ECE e-mail migration will happen seamlessly and with negligible disruption for the majority of users.
  
Please note that access through EZproxy is available only to current UBC students, staff, and faculty.
+
<dt>[[File Migration (2021)]]
 +
<dd>Throughout April, May, and June 2021, ECE IT is replacing our file server, which is used to store the home directories of ECE accounts as well as some other files.  
  
<dt>[[SSH server upgrade to Ubuntu 14.04]]
 
<dd>The ssh-linux servers are scheduled to be replaced.  Most users should not experience any disruption.  You can help test the new server and report any problems.
 
  
 
</dl>
 
</dl>

Latest revision as of 17:48, 8 January 2024

ECE Information Technology Services

Please select one of the HOWTO collections:

HOWTOs For Users
HOWTOs for all users of ECE computing infrastructure
HOWTOs For Researchers
HOWTOs for the ECE research community
HOWTOs For Instructors
HOWTOs for the ECE teaching community

Announcements

ECE Email Service Disruption (Jan 5, 2024)
There was a technical issue on ECE incoming email service between Jan 4 17:40 and Jan 5 16:20. During the disruption some emails addressed to @ece.ubc.ca e-mail addresses were rejected; we expect that the sender's mail server would likely have retried and eventually delivered them. Emails from mail.ubc.ca and from RT system have been delivered with a delay.
MFA Rollout
On December 4th, 2023, UBC IT will enable Multi-Factor Authentication (MFA) for the ECE myVPN pool. If you use ECE myVPN to get access to software for your studies, work, or research, you will need to use a modified procedure to log in. This additional security will prevent coordinated attacks against UBC systems.
Replacement of McAfee Encryption Management Service
Until recently, UBCIT has been using the McAfee Encryption Management Service to help keep track of the keys used to encrypt the storage devices of many computers at ECE running Windows. UBCIT has retired this service and is now using new tools for key management. In some cases, implementation of the change will require IT staff to briefly access your computer and make some changes to its configuration. IT staff will be contacting affected users to arrange a convenient time for this.
Kaiser power outage (February 20, 2021)
There is a power outage planned for the Kaiser building on Saturday, February 20, from 10 am to 2 pm. This outage is necessary as part of the MacLeod construction project.
File and mail migration (2020)
In October and November 2020, ECE IT will be performing migrations of two major systems that will affect ECE users. A file migration involves some disruption during each user's cutover period. The ECE e-mail migration will happen seamlessly and with negligible disruption for the majority of users.
File Migration (2021)
Throughout April, May, and June 2021, ECE IT is replacing our file server, which is used to store the home directories of ECE accounts as well as some other files.