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ECE Information Technology Services

Please select one of the HOWTO collections:

HOWTOs For Users
HOWTOs for all users of ECE computing infrastructure
HOWTOs For Researchers
HOWTOs for the ECE research community
HOWTOs For Instructors
HOWTOs for the ECE teaching community


Network Security Audit (Feb 11-21, 2014)
All ECE TCP/IP networks will experience internal and external network security scans at various times starting February 11th and ending February 21st 2014.
E-mail Service Change (Feb 5, 2014)
The ECE E-mail service will undergo maintenance on Wednesday, February 5th from 8:00pm-8:30pm to introduce a security-enhanced mail relay. No service outage is expected.
Database server down (Jan 25, 2014)
The ECE database server was down from 7 am. Multiple services, including the RT ticket system and some websites, were unavailable as a result. Service should now be back to normal.
SMB server down (Jan 22, 2014)
The SMB server, which acts as the authentication and file server for the UBC_ECE domain, was unavailable from noon to 12:40 due to a disk failure. Apologies for any inconvenience. down (Oct 10, 2013)
The ECE mail server was down from 4 am to 11:50. Apologies for any inconvenience.
Spam/phishing/mail delivery problems (Apr 15, 2013; updated May 21, 2013)
Spear phishing attack
Fraudsters have been launching a spear-phishing attack against ECE and FAS e-mail users. Please disregard messages asking you to log in on non-ECE and unencrypted websites. If you have fallen for the scam, change your password immediately. Learn more…
Spam/phishing/mail delivery problems (Apr 15, 2013; updated May 21, 2013)
One ECE user's account was compromised after divulging his/her password in a phishing attack, and was used to send spam. As a result of this incident, mail from ECE is currently being rejected by some e-mail providers, including GMail, Hotmail, and Comcast.