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ECE Information Technology Services

Please select one of the HOWTO collections:

HOWTOs For Users
HOWTOs for all users of ECE computing infrastructure
HOWTOs For Researchers
HOWTOs for the ECE research community
HOWTOs For Instructors
HOWTOs for the ECE teaching community


E-mail Service Change (Feb 5, 2014)
The ECE E-mail service will undergo maintenance on Wednesday, February 5th from 8:00pm-8:30pm to introduce a security-enhanced mail relay. No service outage is expected.
Database server down (Jan 25, 2014)
The ECE database server was down from 7 am. Multiple services, including the RT ticket system and some websites, were unavailable as a result. Service should now be back to normal.
SMB server down (Jan 22, 2014)
The SMB server, which acts as the authentication and file server for the UBC_ECE domain, was unavailable from noon to 12:40 due to a disk failure. Apologies for any inconvenience. down (Oct 10, 2013)
The ECE mail server was down from 4 am to 11:50. Apologies for any inconvenience.
Spam/phishing/mail delivery problems (Apr 15, 2013; updated May 21, 2013)
Spear phishing attack
Fraudsters have been launching a spear-phishing attack against ECE and FAS e-mail users. Please disregard messages asking you to log in on non-ECE and unencrypted websites. If you have fallen for the scam, change your password immediately. Learn more…
Spam/phishing/mail delivery problems (Apr 15, 2013; updated May 21, 2013)
One ECE user's account was compromised after divulging his/her password in a phishing attack, and was used to send spam. As a result of this incident, mail from ECE is currently being rejected by some e-mail providers, including GMail, Hotmail, and Comcast.