Sympa mailing list service (Aug 19, 2014)
As of 4:10am PDT, August 20th, the Sympa mailing list service is restored to working order.
The Sympa mailing list service for ECE and most of the Faculty of Applied Science went offline at 9:39pm PDT, August 19th.
This incident was caused by a misconfiguration of the ECE load balancers which resulted in the load balancer taking over the HSRP VIP on the subnet used by services that are load balanced. This change did not impact services that are load balanced such as the primary ECE website. Unfortunately the Sympa mailing service is one of the few services not load balanced on that subnet.