Kaiser Server Room Network Failure (Mar 2013)

At 2 am on 21 March 2013, a network switch in the Kaiser server room spontaneously failed. Service was restored at 4:15 am by power-cycling the switch.

As a result, the following services were unavailable during the outage:

• Authentication to the UBC_ECE domain
• The ability to change account passwords
• ssh-linux5, ssh-linux6, ssh-linux7
• Electronic Software Distribution
• Graduate Application Data Store
• Several software license servers
• CMC CAD tools
• Several research groups' servers hosted in the Kaiser server room

Update 22 March 2013

The same network switch failed again 22 March 19:33. We are investigating the possibility of replacing the switch.