Difference between revisions of "Main Page"

From ECE Information Technology Services
Jump to navigationJump to search
 
(217 intermediate revisions by 9 users not shown)
Line 15: Line 15:
 
==Announcements==
 
==Announcements==
 
<dl>
 
<dl>
<dt> [[SPAM_Phishing_emails (Feb 2013)| SPAM/Phishing emails (Feb 12, 2013)]]
 
<dd> Please note, ECE IT will never direct you to send your information via email or websites; we will never direct you to websites outside UBC. We always sign our names in our emails. Please do not respond or follow the links on "Phishing" emails.
 
  
<dt>[[Network Failure (Jan 2013)|Campus Network Failure (Jan 25, 2013)]]
+
<dt>[[ECE Email Service Disruption (Jan 5, 2024)]]
<dd>This morning starting around 6:00am UBC IT performed a router upgrade. Due to some undocumented settings our service was not restored. The effect was to cut off ECE from the rest of the campus and beyond. The situation was resolved at around 9:20am.
+
<dd>There was a technical issue on ECE incoming email service between Jan 4 17:40 and Jan 5 16:20. During the disruption some emails addressed to @ece.ubc.ca e-mail addresses were rejected; we expect that the sender's mail server would likely have retried and eventually delivered them. Emails from mail.ubc.ca and from RT system have been delivered with a delay.
<dt>[[End-of-Life for Matlab old license servers: fs6 and service (Jan 2013)]]
+
 
<dd>Please note that the license servers on fs6 (for research) and on service (for classroom use) are going to retire soon. Please point your software to the following aliases: matlabr-lm (for research) and matlabt-lm (for teaching).
+
<dt>[[MFA Rollout]]
<dt>[[Power Failure (Dec 2012)|Power Failure (Dec 18, 2012)]]
+
<dd>On December 4th, 2023, UBC IT will enable Multi-Factor Authentication (MFA) for the ECE myVPN pool. If you use ECE myVPN to get access to software for your studies, work, or research, you will need to use a modified procedure to log in. This additional security will prevent coordinated attacks against UBC systems.
<dd>A BC Hydro power spike early in the morning much of the UBC Vancouver campus to lose power. Many ECE services went down around 3 am. As of 9:30 am, all services should be restored.
+
 
<dt>[[Network Failure (Nov 2012)|Campus Network Failure (Nov 28, 2012)]]
+
<dt>[[Replacement of McAfee Encryption Management Service]]
<dd>ECE was affected this morning by a network failure involving multiple buildings on campus. The situation has now been resolved.
+
<dd>Until recently, UBCIT has been using the McAfee Encryption Management Service to help keep track of the keys used to encrypt the storage devices of many computers at ECE running Windows. UBCIT has retired this service and is now using new tools for key management.  In some cases, implementation of the change will require IT staff to briefly access your computer and make some changes to its configuration. IT staff will be contacting affected users to arrange a convenient time for this.
<dt>[[Network Failure (Oct 2012)|Campus Network Failure (Oct 19, 2012)]]
+
 
<dd>ECE was affected this morning by a network failure involving multiple buildings on campus. The situation has now been resolved.
+
<dt>[[Kaiser power outage (February 20, 2021)]]
 +
<dd>There is a power outage planned for the Kaiser building on Saturday, February 20, from 10 am to 2 pm. This outage is necessary as part of the MacLeod construction project.
 +
 
 +
<dt>[[File and mail migration (2020)]]
 +
<dd>In October and November 2020, ECE IT will be performing migrations of two major systems that will affect ECE users.  A file migration involves some disruption during each user's cutover period. The ECE e-mail migration will happen seamlessly and with negligible disruption for the majority of users.
 +
 
 +
<dt>[[File Migration (2021)]]
 +
<dd>Throughout April, May, and June 2021, ECE IT is replacing our file server, which is used to store the home directories of ECE accounts as well as some other files.  
 +
 
 +
 
 
</dl>
 
</dl>

Latest revision as of 17:48, 8 January 2024

ECE Information Technology Services

Please select one of the HOWTO collections:

HOWTOs For Users
HOWTOs for all users of ECE computing infrastructure
HOWTOs For Researchers
HOWTOs for the ECE research community
HOWTOs For Instructors
HOWTOs for the ECE teaching community

Announcements

ECE Email Service Disruption (Jan 5, 2024)
There was a technical issue on ECE incoming email service between Jan 4 17:40 and Jan 5 16:20. During the disruption some emails addressed to @ece.ubc.ca e-mail addresses were rejected; we expect that the sender's mail server would likely have retried and eventually delivered them. Emails from mail.ubc.ca and from RT system have been delivered with a delay.
MFA Rollout
On December 4th, 2023, UBC IT will enable Multi-Factor Authentication (MFA) for the ECE myVPN pool. If you use ECE myVPN to get access to software for your studies, work, or research, you will need to use a modified procedure to log in. This additional security will prevent coordinated attacks against UBC systems.
Replacement of McAfee Encryption Management Service
Until recently, UBCIT has been using the McAfee Encryption Management Service to help keep track of the keys used to encrypt the storage devices of many computers at ECE running Windows. UBCIT has retired this service and is now using new tools for key management. In some cases, implementation of the change will require IT staff to briefly access your computer and make some changes to its configuration. IT staff will be contacting affected users to arrange a convenient time for this.
Kaiser power outage (February 20, 2021)
There is a power outage planned for the Kaiser building on Saturday, February 20, from 10 am to 2 pm. This outage is necessary as part of the MacLeod construction project.
File and mail migration (2020)
In October and November 2020, ECE IT will be performing migrations of two major systems that will affect ECE users. A file migration involves some disruption during each user's cutover period. The ECE e-mail migration will happen seamlessly and with negligible disruption for the majority of users.
File Migration (2021)
Throughout April, May, and June 2021, ECE IT is replacing our file server, which is used to store the home directories of ECE accounts as well as some other files.