Email Quick Start

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ECE accounts come with the ability to send and receive e-mail. Your e-mail address is username@ece.ubc.ca. (If you need a departmental account, please see How To Get An Account.)

Although the department supports several methods for sending and receiving e-mail, most users will find that the recommendations below will suit their needs.


Webmail

Access your mail using a web browser through https://webmail.ece.ubc.ca/.

If you receive an SMTP:535 5.7.0 Error: authentication failed: authentication failure when attempting to send messages, please reset your ECE account password at https://id.ece.ubc.ca

Configure Your Email Client

Receive Mail Via IMAPS

Setting Value
Protocol / Server type IMAP
Email address username@ece.ubc.ca
Server hostname imap.ece.ubc.ca
SSL/TLS encryption SSL
Port 993
Authentication type Password (Secure authentication = No)
Username username


Send Mail Via SMTP

Setting Value
Protocol / Server type SMTP
Server hostname mail.ece.ubc.ca
SSL/TLS encryption TLS (Note: Thunderbird use STARTTLS)
Port 587
Server requires authentication Yes
Authentication type Plain (Secure authentication = No)
Username username


Specific instructions for configuring common email clients are also available.

See Also