Email Quick Start
ECE accounts come with the ability to send and receive e-mail. Your e-mail
address is username@ece.ubc.ca. (If you need a departmental account,
please see How To Get An Account.)
Although the department supports several methods for sending and receiving e-mail, most users will find that the recommendations below will suit their needs.
Contents
Enable Maildir For Your Account
The instructions below assume that your account is configured to use Maildir as the mail storage format. Accounts created since 2008 already use Maildir by default. If you have an account created in 2007 or earlier, or if you are unsure whether you are using Maildir, please refer to Maildir Conversion.
Webmail
Access your mail using a web browser through https://webmail.ece.ubc.ca/.
If you receive an SMTP:535 5.7.0 Error: authentication failed: authentication failure when attempting to send messages, please reset your ECE account password at https://id.ece.ubc.ca
Configure Your Email Client
Receive Mail Via IMAPS
| Setting | Value |
|---|---|
| Protocol / Server type | IMAP |
| Email address | username@ece.ubc.ca |
| Server hostname | imap.ece.ubc.ca |
| SSL/TLS encryption | SSL |
| Port | 993 |
| Authentication type | Password (Secure authentication = No) |
| Username | username |
Send Mail Via SMTP
| Setting | Value |
|---|---|
| Protocol / Server type | SMTP |
| Server hostname | mail.ece.ubc.ca |
| SSL/TLS encryption | TLS (Note: Thunderbird use STARTTLS) |
| Port | 587 |
| Server requires authentication | Yes |
| Authentication type | Plain (Secure authentication = No) |
| Username | username |
Exception for Outlook Express: Use SSL on port 465 instead of TLS on port 587.
Specific instructions for configuring common email clients are also available.
