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Revision as of 16:09, 14 September 2017 by Derekp (talk | contribs) (General ECE service outage (September 14, 2017))
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ECE Information Technology Services

Please select one of the HOWTO collections:

HOWTOs For Users
HOWTOs for all users of ECE computing infrastructure
HOWTOs For Researchers
HOWTOs for the ECE research community
HOWTOs For Instructors
HOWTOs for the ECE teaching community


General ECE service outage (September 14, 2017)
From 2017-09-14 11:10 to approximately 15:30, most ECE services were down, including home directories, SMB shares, IMAP, Webmail, and websites. Services should be working now; please report any persisting abnormalities. Queued inbound mail should be have been delivered now.
Problems connecting to ubcprivate (September 12, 2017)
Reports have been received of problems connecting to the "ubcprivate" wireless network. Central IT has been notified of the situation. In the meantime, the ECE network can be accessed wirelessly by using the "ubcsecure" wireless network together with the ECE VPN. A Cisco "AnyConnect" VPN client is available at The server to connect to from the client is Credentials are the same as for ubcprivate.
Matlab license server and Teamshare inaccessible (May 1, 2017)
Following the firewall upgrade yesterday, the nameservers for the DNS zone were failing to respond, causing services such as Teamshare and MATLAB licensing to be unavailable to ECE users until 14:45.
ECE firewall upgrade (Apr 30, 2017)
On Sunday 2017-04-30, between 09:00 and 10:00 PDT, UBC IT will be performing a network firewall upgrade affecting the Electrical and Computer Engineering department. During that window, the ECE network will experience a brief outage of less than 10 minutes during the transition.
ECE website outage (Nov 21, 2016)
Multiple ECE websites, including and, went offline from 16:19 to 18:15.
Teamviewer outage (Jun 1, 2016)
Due to widespread reports that unauthorized users have been able to remotely control computers through TeamViewer, we have taken the precaution of blocking TeamViewer on the ECE network.
Malicious email (Feb 11, 2016)
If you have received an email with subject "Scan from KM1650" and attachment "=SCAN7318_000.DOC" please do not open it. The attachment contains a trojan.
Change to access to IEEExplore from off-campus
Please be aware that the Library no longer provides access to IEEExplore through myVPN. Off-campus users should now use EZproxy instead: Please note that access through EZproxy is available only to current UBC students, staff, and faculty.